Life Insurance Customer Service

Jean B Charles

** *** ** *******, ** *****

Cell 508-***-**** . Email : ******@*****.***

Summary

Customer service professional with 20+ years of diverse experience. Proven leadership skills. Ability to anticipate and respond to client needs. Detail oriented with excellent communication skills and problem Solving capabilities. Effectively develop and implement sales and marketing strategies. Flexible to demanding circumstances. Valid TX driver license

Skills

Fluent in English, French, Spanish, and creole

Clients / vendor relation Team liaison

Business planner acting to create or satisfy the needs of the market ‘ Market Analysis strong verbal communication

Experience

Life Insurance Agent 2016- present

Senior Field underwriter at Family First Life

Sell life insurance policies to individuals and businesses. Prospecting to increase the market and generate sale. Assessed the clients needs to provide the right coverage. Networking and processing the clients applications. Customer service representative

Wailing Management 02/208- 09-2019

Served as a liaison between drivers and management when issues arise. Assist Management with general management duties. Provide support during Driver shortage . Expended growth by thirty per cents(30 0/0) over a 3 years period using networking and a combination of marketing strategies Interpreter

Geneva worldwide 01/2009- 06/2009 New York, NY

Interpreted spoken conversations between French, Creole and English speaker for the Administration for Children services (ACS), various medical institutions and families for mediation. Education

Life insurance, Property and Casualty licenses in the state of Texas New York City College of Technology

Bachelor’s degree in business Administration

New York City College of Technology

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