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Employee Engagement Customer Service

Location:
Liberty, IN
Posted:
October 20, 2023

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Resume:

Shawna Wolf

Receiving Supervisor

Contact

*** * **** **.

Liberty, IN 47353

702-***-****

ad0irv@r.postjobfree.com

Objective

As a detail oriented Receiving Supervisor, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance. I am also familiar with all aspects of logistics, general warehouse operations, inventory management, and industrial equipment.

Education

Lemon-Monroe High School

Monroe, OH

Graduate of 1995

Key Skills

Problem solving

Project Management

Management

Budget Planning

Communication

Adaptability

Active listener

Critical thinking

Decision-making

Teamwork

Time Management

Data analysis

Experience

OCTOBER 2022 – JULY 2023

Receiving Supervisor Empire Packing

Setting daily team goals including safety improvement and cleanliness, organize and monitor workflow and ensure employee engagement of duties and tasks given, maintaining timekeeping and personal records, maintain all safety records by conducting safety walk throughs to ensure a safe work environment, receive complaints and resolve problems, pass information from upper management to employees and vice versa, prepare and submit performance, shift and improvement reports, hire and train new employees.

Equipment trainer for forklift, single and double center rider, and reach truck.

JULY 2015 – NOVEMBER 2022

Processing Assistant Amazon

Maintained 50 dock doors with freight and live loads, maintained accurate flow of unloading of doors, Maintained accurate yard count and movement, operated forklift and center rider, Performed SOS/EOS daily, Trained new employees, set team goals daily and ensured that the employees understand their duties, conducted safety walk audits and trailer safety prior to unload and completion, performed in numoruse departments; picking, rebin, customer/vendor returns, bin counts, inbound clerk.

Communication

Excellent written and verbal communication. I am confident, articulate, and professional when speaking with customers, employees, and leaders. I can be a very empathic listener and persuasive speaker when addressing issues.

Leadership

Successfully lead teams to meet goals and deadlines by setting daily goals for my employees to achieve and to ensure they understand their duties.

References

Reference One: Matthew Balckburn

Company: Amazon

Time Known: 10 years

Phone Number: 702-***-****

Reference Two: Chasity Byer

Company: UPS General Manger

Time Known: 20 years

Phone Number: 513-***-****

Reference Three: Brian Harvey

Company: RP&L Linemen

Time Known: 12 Years

Phone Number 765-***-****



Contact this candidate