Administrative Assistant Quality Control

Rajni Verma

ad0iqn@r.postjobfree.com 860-***-****

Objectives

Grow with the company by learning and impementing programming solutions in enterprise Customer Communication Management (CCM) space to deliver personalized, compliant, omnichannel communications. Skilled in all aspects of CCM required for on time delivery of Client jobs. Excellent communication skills for formal collaborations.

Areas of Expertise

•Developed and implemented improved policies and procedures,

resulting in improved efficiency and productivity.

•Use clear, concise communication skills in conjunction with

organizational skills to perform daily duties.

•Demonstrated ability to meet the needs of patrons, dependable,

hardworking, reliable, and punctual.

•Resourceful, energetic, competent, multi-task and results-

oriented.

Professional Experience

Freedom Graphics Systems (Sept 2016 - Oct 2023)

Lettertext Specialist (May 2023 - Oct 2023)

•Responsible for programming direct mail jobs.Set up market communications pieces using tools such as Quadient Inspire Designer.

•Programming includes letter setup, laying out variables fields with static text and graphics and merging the setup with data for laser printing/inkjet printing. Generate printer output to cut sheet, continous and inkjet printers.

•Perform quality checks and control, code review and standard data validation practices prior to production release

•Troubleshoot complex application issues and improve performance as needed. Take daily direction from the variable Imaging Manager.

Proofreader (Sep 2016 - Apr 2023)

In Quality Control Department, check and sign-off documents without any errors in spelling, punctuation, data line up and postal regulation. If errors are found communicate to CSP, letter text specialist until the issues are resolved

BEDI MOTORS SEPT 2000-OCT 2005

Designation : Office administrator

•Typed and distributed highly confidential documentation,correspondence and relevant reports, including site-meeting minutes.

•Oversaw and coordinated incoming/outgoing correspondence upholding internal mail protocols and meeting deadlines.

•Acted as a primary information resource for providing referrals, direction, information, and general assistance.

Handling all paper works and maintain sale and purchase data records.

•Answering the queries and transfer the call in particular

departments.

•Balanced the non-official duties of Receptionist with Administrative Assistant role.

•Effectively maintaining and monitoring the business data and asset management systems.

•Managing a front office dealing with face to face, telephone & e-mail enquiries.

•Preparing application forms and sales literature.

•Photo copying, filing, scanning and carrying out any other administration duties as and when required.

•Scheduling appointments on behalf of the sales consultants as required.

•Investigating and resolving invoice queries.

•Dealing with queries both internally and externally.

•Administrating the Holiday systems.

•Carrying out a physical stock count of consumables on a monthly basis.

•Receiving the post, sorting it out and then passing it on to the correct recipients.

•Handling all paper works, Maintain sales and purchase data.

•An organized approach and excellent time management and communication skills.

•Computer literacy and good keyboard skills.

Educational Background

2015 NIMS - MBA in HR & OPERATIONS MANAGEMENT

New Delhi, India

2002 F-Tec –Diploma in Web & Software Engineering

New Delhi India

2001 Delhi University-Bachelor of Arts

New Delhi India

1999 Rotary vocational training centre-Office Management New

Delhi India

I have done my Diploma in Web designing and software

engineering where I learned about the C++, VB, HTML, Oracle,

SQL and learned about Desktop Publishing(Photoshop, Coral

Draw). I have had some little experience in making small

programs in Visual Basic. I did one project in newspaper

designing during my diploma in DTP.

Skills

Inspire Designer

PNT dumps

RED Webproofing

Lot Split

Netserver Batch

ERP/NAV

Workfront Proof

Weekly Payroll

Statement Billings

Accounts Payable & Receivable

Expense Control

Month-end Closings

Customer Service & Client Relations

Human Resources Management

Computerized Processes

Time Management

Multicultural Understanding

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