Sales Experience Strategic Planning

Dinnah M. Casibang cell # 408-***-****

**** ************* **.

Chowchilla CA 93610

Email: *********@*****.***

Career Focus:

Well-qualified professional adaptive to any job that relates to real estate research and financial analysis division. Demonstrated ability to provide leadership to an organization with a focus on customer care . Motivated and fast learner. Performance driven in creating objective plans.

Team oriented and would love to work with others to create great outcomes in both working and living environment.

Summary of Skills:

-Strong analytical and problem solving skills - Process development

-Negotiation skills - Event Management Operations

-Complex problem resolution - Creative Design

-Strategic Planning - Strategic Planning

-Project Management - Marketing Materials Development

-Quality Assurance - Proficient with Zipforms and Docusign

-Working in a fast paced start-up environment - Experience in overseeing brokerage operations

Accomplishments:

Process Improvements:

-Achieved revenue objective by implementing cost-cutting measures.

Data Verification

-Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding.

Management

-Directed marketing team of 12 direct reports

-Supervised creation of marketing strategies/plans and operations within budget constraints.

Staff Training

-Trained staff on basic sales and marketing concepts.

- Trained agents on legal aspects of contracts.

Education:

Bachelor’s Degree: University of the Philippines – Computer Science

Manila, Philippines 1983

Certification: San Jose State University – Statistical Process Control

San Jose, CA 1999

Certified in CPT1/BLS Certification 2009

Professional Experience:

Regional Neighbor Ambassador

August 16,2022 - July 15,2023

Prometheus /McClellan Terrace Apartment

Responsible for generating traffic, securing appointments and maximum rentals by assisting in the total leasing efforts and integrated marketing programs of the property to create a unique guest experience. I participated in the presentation and monitoring of the market ready product and performed all administrative duties related to the onsite sales and marketing functions. Responsible for providing quality customer service relations as it relates to service requests and assist to provide a quality living environment for the residents in the community.

Field Services Director

Jan 2014- August 02, 2022

Elite Real Estate Services

Responsible for the management oversight of sales teams, office operations and transaction management. This includes working closely with inspectors, real estate agents, title representatives, lenders and clients. I oversee the daily office operations to achieve business goals. Manage contracts from executed date to close. I ensure that staff members are working with company guidelines, policy and procedures and scope of their position. I support all sales team with tools and technology to achieve their goals. I continuously lead the development of team members through training and coaching.

Realtor/ Owner

Nov. 2005-August 2011

Equitable Homes Realty

2850 Zanker Road, San Jose

Reported and consolidated company financial performance. Managed employee benefits program and filed quarterly sale tax .Reviewed, researched and negotiated insurance, health plans, benefit packages and other contracts. Reviewed, researched and negotiated insurance, health plans, benefit packages and other contracts. Managed annual external audit. Calculated, prepared, and issued bills, invoices and account statements according to established procedures. Accessed computerized financial information to answer questions related to specific accounts. Complied with federal, state and company policies, procedures and regulations. Reconciled and reported discrepancies found in records. Communicated with customers, employees and other individuals to answer questions and explain information. Reviewed files, records and other documents to obtain information and respond to requests. Performed heavy bank reconciliations and cash flow statements.

District Manager

Oct.2003-Oct 2005

Coldwell Banker/Home Loans

2230 Quimby Road, San Jose

Provided operational support for high-volume financial institution. Generated over $2 million per year in revenues resulting from large-scale direct marketing campaign. Reported and consolidated company financial performance. Communicated with customers, employees and other individuals to answer questions and explain information. Reviewed files, records and other documents to obtain information and respond to requests. Developed media kits. Created and executed marketing/PR campaigns, including new product introductions and existing product development. Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales. Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.

Process Control Engineer

January 1995-Feb 2001

Read Rite Corp.

3100 Osgood Rd. Fremont

Provided operational support for high-volume manufacturing institution. Utilized process characterization to analyze the data and created models for better operational control. Developed analysis models and coding policies. Trained the fab operators on SPC (Statistics Process Control) and be able to react on an out of control situation to increase efficiency and productivity thereby avoid scrapping materials which will ultimately save money for the company.

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