Sherry McCullough

847-***-****

ad0in6@r.postjobfree.com

**** ********** **. ***. *, Evanston, IL 60203

Objective:

I am a highly enthusiastic customer service representative with 25+ years of client interface experience. I am a personable and responsible person with years of experience working in a fast-past environment. I am a solid team player with a great attitude. As well as I am very comfortable taking on leadership roles! I look forward to applying my unique skill set to an established company in need of a hardworking and reliable addition to the team. I have a willingness to learn, as well as to master all company related rules, regulations and goals put forth by the management.

Core Strengths:

Listening Skills

Energetic work Attitude

Courteous Demeanor

Strong Client Relationship

Excellent Communication Skills

Customer Service Telephone Inquiries

Fast Leaner

Top Sales Performer

Awards, Acknowledgments & Achievements

•#1 sales associate in credit application

•#1 top performer in sales

•Employee of the Month – Multiple times

•Top performer in Plus membership sign ups

•Successfully managed a variety of establishments for an extensive period of time

•Consistently generated additional revenue through sales, building relationships and great customer service

Leave of Work:

I have been out of work for 7 years because I was taking care of my mom, and I was helping her with everything she needed me to do for her. I was taking her to all of her doctor appointments, test appointment and chemotherapy and radiation therapy appointment.

Experience:

1-06-2016 to 4-12-2016:

Service Driver – Uber Technologies Inc. & Lyft, Inc.

Personally drove customers safely, efficiently and precisely to their desired location. Attended to individual’s requests within the regulations of the company. Always maintained a level of professionalism while creating a comfortable and inviting environment throughout the transport.

11-19-2014 to 12-10-2015:

Member Service Associate - Sam's Club - 2450 Main St. Evanston, IL 60202 HR-Becky 847-***-****

Processed memberships and credit applications. Looked up membership purchases and processed purchase histories. Also responsible for contacting other businesses; I would make phone calls to set up appointments to go out to their business and discuss how becoming a Sam's Club business member would save them money.

01-06-2009 to 01-02-2013 (Business shut down): Business Owner Debbie

Receptionist - Better Body Massage - 5011 Greenwood St., Skokie IL 60076

Responsible for bookkeeping. I would answer the phone to schedule appointments and answer any questions they might have about the work my employer offered. Ordered supplies and handled the deposits.

11-13-2011 to 01-09- 2012

Sales Associate - Nordstrom - 4937 Old Orchard Skokie, IL 60076 HR Heather 847-***-****

I sold Nordstrom products to the guests while giving them the best customer service they ever had! I would process credit cards and handle large amounts of cash. We looked up products for the guests if we were out of stock to help find what they need as well as where and how to get the product.

09-06-2000 to 07-19-2006

Cashier / Stock Associate – Aldi Inc. - 4833 Oakton St., Skokie IL, 60076 Dis- Manager John 847-***-****

I worked as a team member performing cashier duties and product assistance and cleaning while providing excellent customer service. I also would go in at 5am to put up stock and the in cooler and freezer, plus the fruit and vegetables. I also would help with the ordering of products.

09-15-1997 to 08-01-2000

K-Mart Frontend Manger/ Store Layout Manager

I worked as a Frontend manager helping and teaching the cashiers, Plus I did the scheduling of my departments, and I handled the opening and closing of the frontend. I also was the manager of the Lay out / merchandising department. My team and I would do the planograms for the store and put up the merchandise and I handled the ordering of merchandise.

Store Shut Down

06-01-1995 To 08-01-1997

Amazing Savings Cheshier/Stocker/Merchandiser

I worked as a cashier / team leader, and I also did all planograms of the store, Plus did all the merchandising and stocking in the store.

Store Shut Down

04-06-1988 to10-10-1989 then 03-01-1993 to 11-17-1994

Cashier/Stock Associate/Merchandiser Hallmark

I as a traveling Merchandiser/lay out manager, I travel to different locations in Illinois with my team to set up the store for opening. We would do all the planograms and put up all the merchandise.

Reference

Erika Cuevas 312-***-****

Marissa Infante 773-***-****

Yvette Lebron 773-***-****

Vanssa Jimenez 773-***-****

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