Kathleen Floen

Great Falls, MT *****

ad0in2@r.postjobfree.com

+1-406-***-****

Authorized to work in the US for any employer

Work Experience

Pharmacy Technician in Training

Walgreens - Great Falls, MT

September 2021 to January 2022

I had to get my temporary Pharmacy Tech license to be able to work full time, pharmacy teaching at Walgreen's. I can cashier, run insurances, handle phones, and have excellent patient service skills. Office Assistant/Budtender

Herbal Bliss by Lionheart - Great Falls, MT

May 2019 to August 2021

I am in charge of the office and checking in patients that come in for their medicine. I help them also get their Medical Marijuana card or renew it. I have scheduled appointments for patients in the past for the patients for our Doctor Days. I answer phones, take messages, answer emails, and tend to patients and coworkers needs. I also have bud tended where needed. Cashier/Customer Service

Big Lots - Great Falls, MT

November 2017 to June 2018

Cashiering, handling returns, helping customers apply for credit cards, signing customers up for Big Lots rewards, cleaning, stocking soda, zoning aisles, pricing Front End Supervisor

TJ Maxx (TJX Companies) - Great Falls, MT

November 2015 to June 2016

I supervised cashiers and maintained the front end. I also set up the front end's monthly sales shelves. I also cashiered and kept the front end looking nice. Store Associate

North 40 Outfitters - Great Falls, MT

February 2015 to August 2015

I helped customers on the sales floor find what they were looking for. I cashiered and kept the Lawn and Garden department stocked and looking nice. I helped in the green house and on the patio with watering trees and plants.

Technical Support Representative

Vision Net - Great Falls, MT

October 2014 to December 2014

I helped telecommunications customers when they called in with problems they were having with their cable and internet.

Cake Decorator

Sam's Club - Great Falls, MT

November 2013 to May 2014

I decorated cakes according to what the customers wanted. When I closed, I was responsible for doing our donations for the day. I had to stock some of the bakery as needed. Education

High School Diploma

Skills

• Customer Service

• Crew Member

• Food Service

• Cake Decorating

• Telecommunication

• Help Desk

• Technical Support

• Clerical Experience

• Computer skills

• Cash Handling

• Insurance Verification

• Filing (10+ years)

• Pharmacy Technician Experience

• Medical receptionist

• Front Desk

• Data Entry

• Computer literacy

Certifications and Licenses

Pharmacy Tech in Training

October 2021 to October 2022

When I worked for Walgreen's I had to get my Tech in Training license to be able to do Pharmacy Tech work. I still have my certificate.

Assessments

Administrative assistant/receptionist — Familiar

September 2021

Using basic scheduling and organizational skills in an office setting Full results: Familiar

Customer focus & orientation — Familiar

January 2022

Responding to customer situations with sensitivity Full results: Familiar

Work motivation — Proficient

July 2022

Level of motivation and discipline applied toward work Full results: Proficient

Work style: Reliability — Proficient

December 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Sales skills — Proficient

December 2021

Influencing and negotiating with customers

Full results: Proficient

Legal skills — Completed

September 2021

Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting

Full results: Completed

Retail customer service — Familiar

December 2021

Responding to customer situations in a retail setting Full results: Familiar

Attention to detail — Proficient

February 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Customer service — Proficient

January 2022

Identifying and resolving common customer issues

Full results: Proficient

Medical receptionist skills — Proficient

August 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Verbal communication — Highly Proficient

January 2022

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Work style: Professionalism — Familiar

July 2021

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Familiar

Administrative support professional fit — Proficient July 2021

Measures the traits that are important for successful administrative support professionals Full results: Proficient

Food safety — Highly Proficient

December 2021

Knowledge of proper food and equipment handling safety measures Full results: Highly Proficient

Workplace safety — Expert

July 2022

Using safe practices at work

Full results: Expert

Management & leadership skills: Impact & influence — Completed January 2023

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed

Medical receptionist skills — Proficient

August 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Medical receptionist skills — Proficient

August 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Data entry: Attention to detail — Familiar

February 2023

Maintaining data integrity by detecting errors

Full results: Familiar

Filing & organization — Familiar

March 2023

Arranging and managing information or materials using a set of rules Full results: Familiar

Data entry: Attention to detail — Familiar

February 2023

Maintaining data integrity by detecting errors

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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