Khalifah Ahmeedou Bamba-Mbaye

SUMMARY

EXPERIENCE

Careerist March 2023 - Present

* 100+ hours of Pre-sales technical education and product training * Skill trained in discovery, lead qualification, and product strategy consulting. * Introduction to the fundamentals of Networking and Cloud Computing Systems.

FM Industries July 2022 - Present

Blueprint Reading Manufacturing Quality Assurance Parts Production Trouble Shooting Meeting Specifications Equipment Maintenance Specialized Tools & Calibration Measurements Masking I Am The Candidate That Represents the least amount of risk and the Highest Amount of Reward for your company. The return that your organization will receive for investing in Khalifah Ahmeedou Bamba- Mbaye will be immense. By nature, I am competitive & by profession, I am an excellent closer. I excel at implementing creative initiatives designed to secure new business and secure existing customer loyalty. I enjoy managing the details to maximize sales productivity. I believe your organization has a need for an individual who will: · Be the Key interface between both new business opportunities, existing customers and the internal teams that provide them services and expertise. · Cultivate trust relationships with customers and ensure their confidence. . Acquire thorough understanding of customer needs, pains and requirements. . Ensure correct products/solutions are delivered in timely manner. . Resolve concerns/challenges dealing with complaints to maintain trust. . Deliver bad news with logical reasoning and recovery strategies. . Prepare reports and forecasts using account metrics. · Implement high-level organization, communication, and problem-solving abilities . Strategically manage time . Effectively communicate technical information I have over 20 years of Account management and customer support experience. I possess powerful influential and persuasive skills with a positive attitude. I am a great leader and listener with negotiation techniques. I am a self starter and autonomous. I possess self initiative to undertake tasks with minimal supervision. I am proficient with systems and maintain ongoing learning capacity. My salary requirements are realistic. The experience and attributes I possess, make me an excellent value for your organization. I am open to discussing your company's salary range for a professional with my background and experience. My ability to manage the sales process, combined with exceptional communication and interpersonal skills would readily transition to your sales organization. If you value sharp individuals able to handle a multitude of details simultaneously, please contact me directly. I would enjoy discussing how your goals and management priorities combined with my talent will achieve success! Kindest Regards, Khalifah Ahmeedou Bamba-Mbaye 312-***-**** ad0ims@r.postjobfree.com

https://www.linkedin.com/in/khalifah-ahmeedou-bamba-mbaye Sales Engineer

Advanced Thermal Coating Technician

Duties Preventive Maintenance Pre Inspection Post Inspection 6S Recipe Management Safety Management

Cafe Touba African Coffee Shoppe / www.cafetouba.coffee April 2015 - Present

. Through active listening skills, I spearheaded new sales opportunities in the Coffee market by introducing a remedy for the acidity problem that caused an upset stomach and heartburn in the lives of 30% of the Coffee lovers that I interviewed. . Through a cold calling campaign to other Coffee Shops, I identified a consistent customer experience with high acidity issues in their constituents. In addition to our retail initiative, this created a wholesale distribution opportunity to increase our bottom line by 20%, and the awareness of our Coffee brand inside of the environment of our competitors. . Performed on-site demonstrations with Coffee baristas in order to immerse prospective customers into the experience through touch, taste and smell and to also witness the density and longevity that is characteristic of our product. . Identified expectations, established the availability and amount of a budget, identified who was in authority to make a purchase, identified an actual need for our services, and the time frame in which our services would be delivered. . Initiated and trained our sales team to conduct on-site demonstrations and taste testing to reveal the real time medicinal effects of our products at local events, festivals and farmers markets. Inspired by the Pepsi challenge, we introduced the Cafe Touba challenge to immerse prospective coffee lovers to the unique flavor and benefits as compared to what they were presently drinking at the moment. This resulted in 20% of our prospects pouring out what they were drinking in preference to our products. . Initiated and trained our sales team to interview our supporters and capture real time testimonials of their experiences and satisfaction with our products and services. This occurred systematically with both our repeat and new customers via social media platforms: Facebook, Twitter and Instagram. This resulted in a 30% increase in sales revenue both in the marketplace and online.

Bimbo Bakeries USA October 2019 - July 2022

Preventive Maintenance Troubleshooting Pre Inspection Post Inspection Quality Assurance 6S Recipe Management Safety Management Manufacturing Food Production Meeting Specifications Equipment Maintenance 6S Recipe Management Safety Management Southwest Network November 2014 - October

2015

Modeling recovery behavior, attitude and regained self-esteem while assisting recipients to combat negative self-talk, overcome fears, and set and accomplish attainable goals in an effort to establish and maintain stability in their lives.

Concentrix August 2013 - September

2014

Account Executive

Machine Operator

Certified Peer Support Specialist

Inside Sales Professional

SaaS Inbound Call Management New Business Development Customer Retention Solutions Consulting Up-Selling / Cross Selling Software /Solutions Demo Customer Relations Management

Briter Days Debt Relief February 2010 - August

2013

New Business Development Customer Retention Solutions Consulting Cold Calling Lead Scoring Funnel Management Up-Selling / Cross Selling Customer Relations Management enlighten technologies inc. March 2008 - February 2010 SaaS New Business Development Customer Retention Solutions Consulting Cold Calling Lead Scoring Funnel Management Up-Selling / Cross Selling Software /Solutions Demo Customer Relations Management

Media Distributors December 2002 - February

2006

SaaS New Business Development Customer Retention Solutions Consulting Cold Calling Lead Scoring Funnel Management Up-Selling / Cross Selling Software /Solutions Demo Customer Relations Management

WorldCom Wireless January 2002 - December

2002

Inbound Call Management New Business Development Customer Retention Solutions Consulting Up-Selling / Cross Selling

Visual Insight Solutions Ltd November 2000 - December 2001

SaaS New Business Development Customer Retention Solutions Consulting Cold Calling Lead Scoring Funnel Management Up-Selling / Cross Selling Software /Solutions Demo Customer Relations Management

Oag Worldwide November 1999 - November

Account Manager

Account Manager

Account Manager

Account Manager

Account Manager

Account Manager

2000

SaaS New Business Development Customer Retention Solutions Consulting Cold Calling Lead Scoring Funnel Management Up-Selling / Cross Selling Software /Solutions Demo Customer Relations Management

Tripp Lite August 1996 - October 1999

SaaS New Business Development Customer Retention Solutions Consulting Cold Calling Lead Scoring Funnel Management Up-Selling / Cross Selling Customer Relations Management Software/ Solutions Demo

EDUCATION

SKILLS

• Sales Engineering

• Tech Sales

• Solution Selling

• Negotiation

• Analytical Skills

• Communication

• Customer Loyalty

• Sales Presentations

• Inside Sales

• Customer Relationship Management (CRM)

• Business Development

• Training

• Project Management

• Solution Architecture

, Professional Counseling

Bachelor's Degree, Cinematography and Film/Video Production

, Sales Engineer

Account Manager

Grand Canyon University 2012 - 2014

Columbia College Chicago 1993 - 1996

Careerist 2023 - 2023

• Account Management

• Lead Generation

• Sales & Marketing

• Sales

• Forecasting

• Business-to-Business (B2B)

• Sales Processes

• Sales Management

• Cold Calling

• Outside Sales

• Peer Mentoring

• Community Outreach

• Psychology

• Research

• Teaching

• Public Speaking

• Customer Service

• Microsoft Office

• PowerPoint

• Microsoft Word

• Microsoft Excel

• Crisis Intervention

• Program Development

• Case Management

• Social Services

• Nonprofits

• Perfume

• Fragrance

• Hygiene

• Perfumer

• Organic Fragrance

• Specialty Coffee

• Distribution Strategies

• Mental Health

LANGUAGES

• Arabic

CONTACT DETAILS

Phone No. :

312-***-**** (Personal Number)

Email : ad0ims@r.postjobfree.com

Address : Phoenix, Arizona, United States

Contact this candidate