Customer Service High Volume
Resume:
Jajuan Shambley
St. Louis, MO *****
ad0ilv@r.postjobfree.com
Willing to relocate: Anywhere
Work Experience
Server
Ballys Sports Live - St. Louis, MO
August 2022 to Present
Provide excellent customer service at a high volume restaurant. I usually have 8 to 12 tablels. I have wine knowledge and I am skilled at handling complaints.
• Took orders
• Checked on customers frequently
• Served food
• Welcomed customers as they arrived
• Handled a high volume of customers regularly
Server/Waiter
Baileys' Restaurants Group - St. Louis, MO
August 2021 to Present
1. Having a complete knowledge of the menu.
2. Greeting customers and suggestive selling items on the menu 3. Completing any and all sidework each shift. Keeping track of tickets and money. 4. Working with other team members to guarantee a pleasant experience for each customer. Olive Garden Server
Darden Restaurants - Chesterfield, MO
Present
• I am responsible for greeting customers and describing menu items they may like.
• I am responsible for pre-bussing my tables, and making eye contact as much as possible to ensure that they have a enjoyable experience.
• I am responsible for completing my sidework so that the next shift is ready to take tables asap.
• I have the awards for teamwork and hospitality
Server/Diamond Class Shift Leader
Denny's - O'Fallon, MO
May 2015 to June 2019
As a server and shift leader I had many duties such as.
• Greeting and seating customers.
• Taking food and drink orders and delivering them to table.
• Delivering the bill and taking payments at the register.
• Completing sidework and making sure everyone's side duties were complete.
• Dealing with customer complaints.
• Assisting cooks if they got backed up. Counting drawers at the beginning and at the end of every shift. Crew Leader
U.S. Lawns - New Melle, MO
March 2011 to June 2013
• Cutting grass.
• Weed eating.
• Spreading much.
• Making sure all teammates work was done satisfactory Waffle House Server
Waffle House - Wentzville, MO
February 1999 to April 2010
• Taking food and drink orders.
• Delivering orders to the table.
• Delivering checks and collecting cash at the register. Education
High school diploma in Information Technology
Hazelwood Central High School - Florissant, MO
August 1995 to July 1999
Skills
• Cash handling
• Cooking
• Food service
• Restaurant experience
• Retail sales
• Serving
• Stocking
• Restaurant management
• Cleaning
• Supervising experience
• Microsoft Office
• Customer service
• Catering
• Basic math
• English
• Time management
• Micros POS
• Busser
• POS
• Banquet Experience
• Food Preparation
• Lawn Care
• Host/Hostess
• Inventory Control
• Communication skills
• Cashiering
• Math
Certifications and Licenses
Food Handler Certification
Contact this candidate