Charles B. Kalman

ad0ilj@r.postjobfree.com **** Taylor Way• Collegeville, PA 19426 C 215-***-****

OBJECTIVE

I am seeking a part time position with your company. EXPERIENCE

Children's Hospital of Philadelphia, Philadelphia, PA GSW III Environmental Services

• Service, clean, and supply restrooms.

• Gather and empty trash.

2011-2020

• Clean building floors by sweeping, mopping, scrubbing, vacuuming, and burnishing them..

• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.

• Notify managers concerning the need for major repairs or additions to building operating systems.

L C. I ndustries, Durham, NC

Assistant Manager

2005-2011

■ Managed all store operations including inventory, sales, store presentation, and payroll. Maintained and expanded account base through cold calling and word of mouth. Charles B. Kalman • ad0ilj@r.postjobfree.com •

■ Attained actual sales of $1.4 million for FY 2010 against $1.1 million target

■ Performed all manager's functions 2007-2011, in absence of actual manager, in addition to original duties.

■ Oversaw 2-3 people per shift, 1 cashier and 1 employee who received and checked incoming deliveries, and delivered products to customers. Orders delivered within 24-48 hours.

■ Trained visually impaired employee in Axapta program for inventory and ordering, which expanded her abilities to perform her duties.

■ Instituted weekly sectional inventory system, adjusting as needed. This saved time over annual inventory and increased accuracy.

Golf Galaxy, Devon, PA

Customer Service

2004-2005

■ Greeted customers, directed them to merchandise they sought and rang them up OIJ: cash register.

• Up-sold to each customer whenever possible, adding golf balls, shirts, tees, and other items, which brought in more revenue.

• Frequently performed work of 2 to 3 full-time employees, with no loss of quality or accuracy.

• Consistently achieved above average to outstanding performance reviews.

■ Earned reput ation for keeping store exceptionally presentable, and handling customers with dignity and respect.

Cha rles B. Kalman • ad0ilj@r.postjobfree.com■

FYE, Montgomeryville. PA

Assistant Manager

• Consistently achieved all sales goals for each quarter. 2002-2003

• Up-sold additional products with each sale, which brought in additional revenue.

• Trained approximately 10 people in various aspects of selling and customer service which ensured a consistent training message and quality performance.

• Supervisors commended my ability to work with others and enthusiasm for position. Big Lots, Norristown, PA

Furniture Manager

• Trained 4 individuals in sales and customer service, ensuring quality performance.

• Met all sales performance goals each measurement period.

■ Supervisors regularly commended clean appearance of deoartment and courteous service offered by staff.

2002

EDUCATION

Montgomery County Community College, Blue Bell, PA Major : Business Administration

VOLUNTEER SERVICE

■ Perform regular volunteer service for Meals on Wheels local chapter.

• Wrap Christmas gifts for children through St. Jude's Cancer Research Hospital.

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