Nikysei Thomas
720-***-**** ***** E Fremont Ave, Englewood, CO
ad0il8@r.postjobfree.com
Highly motivated, ambitious, and hard-working, customer service representative, with over 7 years of remote, face-to-face, or phone experiences. Service and product oriented. Exudes, guaranteed, detailed, effective sales skills. Inquiries gathered demographic information, and the employer’s specification utilized in order to support the company and enhance the ultimate customer’s experience. SKILLS
MICROSOFT TYPING STRATEGIC THINKING
EXCEL INTERPERSONAL VERBAL & WRITTEN COMMUNICATION
WORD MATHEMATICS DETAIL ORIENTED
TEAMS GOOGLE CUSTOMER ADVOCACY
OUTLOOK PHONES DATA ENTRY & ANALYSIS LEADER
POWERPOINT ORAL EXPRESSION VIDEO CONFERENCING QUICK LEARNER
INVOICING GRAPHING CONFLICT RESOLUTION ADAPTABILITY EXPERIENCE
February 2022 November 2022
Customer Sales Representative, UNFI
Remote Position. Suited emails/calls in a queue about prospects inquiries. Requested the customer’s perishables by emails and phone calls from the warehouse by UBS. Executed daily charts, reports, and graphs. Participated in training, video meetings, tests, promotional positions, and conferences. Perfected communication through cell, Microsoft outlook & teams. November 2018 June 2019
Sales Representative, AMERICAN LIBERTY GROUP
Conducted cold calls in an election call center. gathered data and charted data. Encouraged voter registration reaching set daily quotas every day. June 2018 November 2018
Customer Service Sales, ORS
Collected payment information for magazine subscriptions being donated to charities. Delivered prepared credentials and prospects documented reactions. Reached 100% quota everyday while being nominated employee of the week. 1
January 2018 May 2018
Personal Care Aide, GRISWOLD HOME CARE
Traveled Colorado assisting patients in different locations. Performing caregiver work, leading to promotion of CNA work.
March 2017 October 2017
Home Health Aide/CNA, RIGHT AT HOME
I performed one on one educated personal, attentive care. Assisted doctors visits, medication consumption, pharmacy errands, store errands. Also assisted with daily needs and duties. Promoted to CNA.
February 2017 October 2017
Team Member, MCDONALDS
Began as a cashier handling cash or card transactions in an urgent crowded matter. Transitioned to drive thru servicing customers by placing and preparing their orders. February 2016 February 2017
Server, TORCHY TACOS
Began as a busser ensuring cleanliness and health for the company. Quickly progressed in employment with multiple promotions to runner, cashier, and expeditor. August 2015 August 2016
Team Leader, HARKINS THEATRES
Promoted from team member to team leader, responsible for team members. Maintained customer service and concessions, assisted with ticket purchases and seating guests. EDUCATION
April 2018
Diploma, EMILY GRIFFITH HIGH SCHOOL
REFERENCES
Napoleon Russ-Employer 678-***-****
Tiauda Howard-Advisor 720-***-****
Kennedy Hobdy-Co-worker 720-***-****
LANGUAGES
English
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