Customer Service Insurance Agency
Resume:
Jennifer Pecoraro
My email is ***************@*****.***
Saint Peters, MO 63303
*************@*****.***
Willing to relocate to: Saint Charles, MO - Troy, MO Authorized to work in the US for any employer
Work Experience
Front Desk Clerk
QuikTrip - St. Louis, MO
February 2022 to August 2023
Cashier clerk customer service, made kitchen food orders, stocked our shelves and made sure store looked good,washed dishes,and my customer service always good ..Love working with people Shipping and Receiving
UPS - Earth City, MO
May 2021 to February 2023
Unload tractor trailers in warehouse
Bartender
Meyers country cottage and Irish Restraunt - Black Jack, MO January 2014 to May 2021
I worked as bartender and was making drinks and also took and served food orders and I was only worker Friday and Saturday nights only days I worked and Closed bar every weekend Sales Associate
The shoe department enc - Chesterfield, MO
February 2018 to October 2019
Stocked the shoe floor at The shoe show in chesterfield mall...cashier and sales Server/Bartender/Hostess
Ninos steak and seafood - Westport, MO
June 2004 to November 2009
Cocktail waitress and server in high end and fast pace industry..bartender and hostess Store Manager
Quik Cash - Saint Ann, MO
March 2002 to September 2009
Issued payday loans and title loans, cashed checks and sent and received western union and money orders..I was manager of 4tellers and also responsible for collections on bad checks and late loans issued and default title loans as well well counting safe and taking courier dropoffs and entering the counted money into computer and locking safe and opening and closing my store and 1 other I looked after as needed..
Secretary
Carriage Insurance Agency - Saint Ann, MO
December 1999 to September 2006
Answered phone calls and took info for home and auto insura,insurance, quotes ..filing, faxing,writing up new applications or adding to policy holders policies or taking vehicles off..typed up insurance cards and took payments and sent off new applications with payments and handled anything that needed my attention during busy hours..I handled all customer care issues very well and never had a customer leave or hangup unsatisfied..Was very happy here and loved my boss he gave me an opportunity to file papers and I end up running the office and learning to do quotes and start ins broker school. Education
High school diploma
Hazelwood Central High School - Florissant, MO
August 1996 to May 2000
Skills
• Communication skills
• Customer service
• Office experience
• Computer skills
• Microsoft Office
• Multi-line phone systems
• Shipping & Receiving
• Load & Unload
• Warehouse Experience
• Order Picker
• Bartending
• Delivery Driver Experience
• Microsoft Word
• POS
• Order Picking
• Host/Hostess
• Store Management Experience
• Data Entry
• Inventory Control
• Serving Experience
• Office Management
• Merchandising
• Sales
• Microsoft Powerpoint
• Front desk
• Time management
• Phone etiquette
• Driving
• Cash Handling
• Management
• Packaging
• Warehouse distribution
• Guest Services
• English
• Courier
• Typing
• Retail Sales
Certifications and Licenses
Driver's License
May 2022 to 2028
Assessments
Warehouse safety — Proficient
August 2022
Using safe practices in a warehouse setting
Full results: Proficient
Front desk agent (hotel) — Proficient
March 2023
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Administrative assistant/receptionist — Proficient November 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Delivery driver — Proficient
November 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Attention to detail — Proficient
January 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Sales skills — Proficient
August 2022
Influencing and negotiating with customers
Full results: Proficient
Customer service — Proficient
August 2022
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
October 2022
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
August 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Cleaner fit — Proficient
September 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Retail customer service — Proficient
October 2022
Responding to customer situations in a retail setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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