Customer Service Data Entry

Qualifications

*+ years of customer service expertise, dedicated to enhancing client-based daily experiences

8+ years of experience working as a personal trainer helping clients achieve fitness goals

Passionate about delivering exceptional hospitality and capable of bringing resourcefulness, self-direction, and high energy to the role

Proficient in data entry, with extensive experience in handling data from diverse sources including Outlook, Microsoft Office, Excel, Data Analysis, SPSS, and more.

Bilingual in Spanish and English

Professional Experiences

Assistant Store Manager 711 September 2022 – April 2023

Managed cash register operations and inventory control for the entire store, ensuring accurate financial transactions and inventory management.

Oversaw inventory accounting and wholesale orders, maintaining optimal stock levels to meet customer demand.

Implemented monthly promotional pricing updates on items to attract customers and boost sales.

Efficiently restocked freezers to facilitate the easy preparation of hot foods, ensuring a seamless customer experience.

Vigilantly tracked and managed expiration dates and times for refrigerated condiments, beverages, and fresh food items to ensure product safety and quality.

Conducted customer transactions, distributed daily lottery winnings, and assisted customers with purchasing lottery tickets.

Managed daily revenue accounting and securely stored large bills and daily earnings in the safe beneath the register.

Domestic Violence Crisis and Outreach Advocate Consejo Counseling and Referral Services April 2021 - March 2022

Undergo initial and continuing intake with DV victims: determine risk factors, identify strengths and supporting factors,

Create a safety plan with DV clients. Safety Plan: is a prioritized written list of coping strategies and sources of support that can help in the case of a future crisis; a tool guide for risk reduction to do before, during and/or after an incident occurs.

Maintains monthly reporting and reporting in accordance with individual grant requirements.

Personal Trainer Acting Personal Training Director LA Fitness December 2017 - March 2021

Create individualized regimen for client’s goals, using the personal training journal, document every session along with self workouts to build clients autonomy and independence.

Train clients to employ a workout regimen, involving a balance of resistance training, cardio, flexibility, regeneration and a healthy lifestyle.

Set and document monthly check-ins with clients to ensure results are being made.

Personally giving members introductory assessments and achieving department sales goals.

Sales Associate Orangetheory Fitness July 2017- January 2018

Greet and assist members throughout the facility, while being able to explain, demonstrate, and clarify the exercise and the science behind the effectiveness of HIIT.

Introduce new members to the facility, with an in depth explanation of the benefits of HIIT while providing a tour of the facility and machines to provide a safe and effective workout.

Provide information regarding membership options based on their goals, their prices, along with recommendations that go along with their goals to ensure results they would want.

Private Mobile Trainer For U Fitness September 2017- June 2018

Employ training cycles such as Periodization, Metabolic, and Functional to best meet clients goals safely and efficiently.

Train clients to employ a regimen, practice good form, practice good habits and live a healthy lifestyle.

Create easy, yet effective workouts for clients, with little focus on equipment and more emphasis on body and mind connection.

Ensure monthly check-ins with clients to provide progressive results in training.

Service Representative 24 Hour Fitness July 2014 - April 2015

Greet and assist members and guests upon entry, while maintaining a clean, friendly and welcoming environment.

Sell fitness accessories and supplements. Attend to any health questions members or guests inquire in regards to supplements; document sales at the end of shift.

Flexibility to sell membership, give tours, and recommend training. Create accurate and achievable workout and meal programs for clients based on their health needs and personal Goals.

Personal Trainer 24 Hour Fitness April 2015 - November 2016

Practice proper form when lifting weights to decrease chance of injury and allow for an improved quality of living inside and outside the gym.

Schedule clients in training schedule at least 2 weeks at a time to ensure consistency in their regimen and uphold the commitment to their health goals.

Maintain a friendly and clean environment for clients and other members by performing team cleans in between clients.

Education

Bachelor's Degree Criminal Justice and Specialization in Forensic Psychology

Seattle University, Seattle WA

3.2 grade-point-average

Associates of Arts in Pre Law

South Seattle College, Seattle WA

Nominated to be represented on the Dean’s list 2016

High School Diploma

Chief Sealth Intl High School, Seattle WA

Given the Presidential award for Outstanding Achievement 2014

References

Aaron Miller 24 hour fitness 253-***-****

Brian Phill LA Fitness 425-***-****

Mason Moore Juma Ventures ******@****.***

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