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Customer Service, answering phones, payment exchange

Location:
Berlin Charter Township, MI, 48166
Posted:
October 20, 2023

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Resume:

Tina Priest

Medical Billing and Coding

Monroe, MI 48161

ad0ihw@r.postjobfree.com

+1-734-***-****

Top performing professional whose strong academic success illustrates skill, value and level of competence. Possess strong communication and interpersonal skills, able to work in team-based environments with emphasis on quality, performance, accountability, and customer service.

* Academic Honors Recognition / Honor Roll.

* Pays close attention to detail with focus on accuracy and thoroughness.

* Experienced with Microsoft Word, Excel, PowerPoint, and Outlook - Type 40 WPM. Willing to relocate: Anywhere

Work Experience

Receptionist

Family Medical Center of Michigan - Temperance, MI October 2019 to April 2020

Check patients in, check patients out. Updated patients demographics, verified patients insurance, answered phones, scanned documents in patients charts, scheduled follow up appointments and made reminder calls. Worked with EHS and E-clinical.

Accounts Receivable Coordinator

LINCARE A LINDE COMPANY - Toledo, OH

August 2019 to October 2019

Insurance billing, adjust credits, take incoming calls, Medical Receptionist

Compean Family Medicine - Monroe, MI

May 2018 to November 2018

Worked with Aprima EMR, Kno 2, answered phones, put in prescription request for patients, called in prescriptions for patients, gave patients their test results, scheduled appointments, called and gave appointment reminders,used scanner, copier and fax machine, took co-pays. Medical Billing/Front Desk

Dr. Dona/Dona Family Medical Center - Newport, MI

June 2017 to October 2017

Answer phones, print out encounter forms, call in prescriptions for patients, take co-pays, medical coding, used scanner, copier and fax machine.

Education

Associate of Science in Medical

Ultimate Medical Academy

2016

Skills

• CMS (1 year)

• COMPENSATION (Less than 1 year)

• CONTENT MANAGEMENT SYSTEM (1 year)

• CPT (1 year)

• EMR (1 year)

• Medical Billing

• Front Desk

• Front Office

• Reception

• Accounts Receivable

• AR

• Receivables

• Accounts Payable

• Cash Application

• Customer Service

• R

• Insurance Verification

• Medical Receptionist

• Quickbooks

• Medical Terminology

• Medical Records

• ICD Coding

• CPT Coding

• Medical Office Experience

• Basic Math

• Retail Sales

• Excel

• Administrative Experience

• Microsoft Word

• Typing

• English

• Clerical

• Billing

• Customer Service Skills

• Data Entry

• Filing

• Microsoft

• Receptionist

• Scheduling

• Medical Coding

• ICD-9

• Anatomy Knowledge

• ICD-10

• Epic

• HIPAA

• Phone Etiquette

• Triage

• Medical Scheduling

• Quality Assurance

• Physiology Knowledge

• Computer hardware

• Cash handling

• Documentation review

• Microsoft Office

• Windows

• Telemarketing

• Medical collection

• Home care

• Microsoft Excel

• EMR systems

• Google Docs

• Salesforce

• Xero

• Stocking

Assessments

Electronic Medical Records Knowledge — Familiar

February 2019

Measures a candidate’s knowledge of EMR data and associated privacy regulations, as well as best practices for EMR use.

Full results: Familiar

Retail Cash Handling — Proficient

June 2019

Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Proficient

Retail Skills: Shelf Stocking — Familiar

June 2019

Measures a candidate's ability to receive and store merchandise or product. Full results: Familiar

Scheduling Skills — Familiar

July 2019

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: Familiar

Customer Focus & Orientation — Highly Proficient

July 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Customer Service Skills — Familiar

July 2019

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar

Medical Billing — Completed

September 2019

Understanding the procedures and forms used for medical billing. Full results: Completed

Customer Focus & Orientation — Highly Proficient

October 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Veterinary Receptionist Skills — Proficient

February 2020

Managing practitioner schedules and maintaining accurate patient records Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

KEY QUALIFICATIONS

Medical Billing * Medical Coding * ICD-9-CM * HCPCS * CPT * ICD-10-CM * Medical Terminology Electronic Health Records (EHR) * Electronic Medical Records (EMR) * Greenway Managed Care (HMO, PPO, and POS) * Government Payers * Third Party Payers * Worker's Compensation

Centers for Medicare and Medicaid * CMS 1500 * CMS 1450 (UB-04) * Tricare EOBs * Payment Posting * Revenue Cycle Management * Scheduling * Meaningful Use Insurance Verification * Insurance Billing Procedures * Insurance Claim Processing Practice Management * Medical Office Procedures * Anatomy & Physiology * HIPAA Compliance Co-Payments * Deductibles * Co-Insurance * Superbills Reimbursement Methodologies * Fee Schedules * Outpatient / Physician * Inpatient / Facility



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