Louis Nixon

Senior sales leader- ****GotJunk

Fayetteville, GA

ad0igu@r.postjobfree.com

813-***-****

Authorized to work in the US for any employer

Work Experience

Senior Sales Leader

*-***-***-**NK? - Fayetteville, GA

June 2021 to November 2022

• Junk removal service

• Cleaning customers trash and junk onto lift truck

• Build rapport with customers, give a bid, remove junk

• Drive 10’8’5 box truck to customers homes and businesses

• Use local dump sites to dump junk

• Call customers before you head to home and/or business starting your rapport building

• Update ops managers on service being done, amount of work, time, and bid customers agreed to

• Finish day with cleaning trucks, returning devices and binders, turn in money to general managers safe, and fill out paperwork

Customer Service Billing Representative

Chime Solutions - Morrow, GA

December 2020 to April 2021

Loan Consultant

Wipro - Tampa, FL

September 2019 to July 2020

Taking inbound calls assisting customers with the correct information. Keep a high call volume

Low after call (wrap up) time

Counsel customer with their student loans

PAINT Department Supervisor

HOME DEPOT - Riverdale, GA

January 2018 to March 2019

• Maintained the paint counter and aisles on a daily basis.

• Offered color matching expertise and paint product selection advice by mixing paint, changing and matching colors.

• Ensured that the paint department is performing (on a weekly basis) to the expectations of the Store Manager.

• Ensured each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards.

• Maintain awareness of all promotions and advertisements.

• Executed the daily operational, day-to-day goals and priorities assigned by store management.

• Assisted in the training and development of peers.

• Upheld merchandising and store cleanliness standards.

• Assisted in receiving and stocking the paint area • Assisted customers with paint questions and application practices • Kept paint shelves stocked and neat • Restocking products and getting rid of damaged ones

GPC Security Supervisor

Georgia Power/Southern Company - Atlanta, GA

January 2016 to January 2018

• Ensure all posts are staffed with qualified, trained personnel.

• Handles inbound service calls • Create officer post/shift schedules; process payroll (normal and special coverage).

• Create an employee-focused work environment.

• Identify and track key performance indicators and quality metrics for the account to measure customer/ associate satisfaction, compliance to service agreement and overall account performance.

• Develop post orders and emergency procedures; update on a regular basis.

• Manage the account to meet or exceed regional and account profit and financial objectives by managing labor costs, turnover, uniform costs, overtime and other cost categories.

• Ensure all officers have all the support, equipment, uniforms and supplies necessary to meet property needs and exceed service expectations.

• Inspect all equipment, including vehicles to ensure all equipment is in good, working order.

• Ensure strict compliance to all account and company requirements and standards to include uniform/ appearance, conduct, report writing and quality.

• Conduct random and regularly scheduled site visits on a regular basis to assess the status of operations and what issues need to be addressed.

Education

Bachelor's in Sports business management

Saint Leo University - Dade City, FL

Present

High school or equivalent

Indian Trail Academy

September 2011 to June 2015

Skills

• Training

• Word

• Inventory

• Customer Service

• Warehouse Experience (3 years)

• Windows (3 years)

• Word Processing (3 years)

• Sales Experience

• Communications (3 years)

• Teaching

• Sports coaching

Additional Information

CORE COMPETENCIES: Conflict Resolution - Deadline Oriented - Time Management - Reporting/ Documentation

Team Player - Administrative - Business

Motivated and dedicated professional with years of expertise in administrative services and client relations. Proven track record of success in organizational skills and independent thinking. Demonstrates expert insight and proficiency in enforcing policies and procedures. Skilled and collaborative team leader with experience in coordinating, planning and supporting daily operations.

Contact this candidate