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Customer Service Account Manager, merchandising

Location:
Palm Coast, FL
Posted:
October 20, 2023

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Resume:

ANDREW BENDER

** ****** **** **.

Palm Coast, FL 32164

386-***-****

ad0ifj@r.postjobfree.com

I have been employed in Sales and Management and the Retail industries for over thirty-five years of which included over 10 years in the Retail store environment. I have experience in all phases of the sales process which includes; Direct Marketing, Advertising, Wholesale Printing and Retail Sales and Management. I am an expert in Customer Service and looking for an opportunity once again, to utilize my extensive back-round.

I am looking for Part time work and am excited to rejoin the work force. I am also motivated by our current inflation which has affected many people on fixed incomes.

Rush Advertising Specialties July 2014-Feb 2016

Account Manager

Commissioned Sales-Independent Rep

Develop new accounts

Sales of Corporate and Retail premiums and promotions

Supported Corporate Events

Western Trade Printing Aug 2010-June 2014

Account Manager

Commissioned Account Manager-Independent Rep

Service current accounts

Prospect for new accounts via internet and cold calls

Supervise print projects/press checks

Doubled revenue in 5 months through increased customer service and relationship building with existing accounts

Mentor other sales related people in field for future orders

La-z-boy Furniture Galleries Jan 2007-Aug 2010

Store Manager

Sales Manager for 8 salespeople and 3 clericals

Store Volume 9.5 million dollars yearly

Supervise Clerical and Stock employees

Store operations and security

Customer Service

Conflict resolution/employee/consumer

Debt Collection and Resolution

McClatchy Company: May 1997-Dec 2007

Fresno Bee Account Executive Feb. 1999-Dec.2005

Develop advertising strategies and presentations

Maintain existing accounts/ Develop additional sources of revenue

Provide excellent customer service

Ad layout and design

Negotiated contracts with customers based on frequency and volume

Initiated Home Style special section-won Best Special Section Award

Achievements: Exceeded sales quota for 1999, 2000 and first half of 2001; winner of 2000 & 2003 Customer Service Star, Highest Special Sections Revenue, and $100,000 Club (exceeding quota by more than $100,000 per year)

Panasonic Company-Division of Matsushita Electric Corp. July 1983-January 1997

Senior Account Manager-Consumer Electronics

Maintained home office

Developed sales presentations, projection spreadsheets and training material

Responsible for quota achievement

Territory included servicing small business, distributors and retail stores and chains

Provided expert technical information

Conducted training seminars on product features to dealer network

Five million dollar yearly sales achievement

Assisted in product design and pricing through local market research

Special event coordinator for major accounts

Gimbel Bros., Inc. New York Division Sept.1976-June 1983

Group Manager-eight departments, supervised 40 employees

Assistant Buyer-Sporting good and Apparel

Buyer-Sporting Goods & Apparel

Education: State University of New York at Buffalo

Major –Management 1972-1976

Personal data: Widowed, one child, one grandchild

References: Available upon request

Salary requirements: Negotiable



Contact this candidate