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United States Customer Service

Location:
Sealy, TX
Posted:
October 20, 2023

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Resume:

Yousef Jafari

Sealy, TX *****

ad0ie0@r.postjobfree.com

Over 15 years’ experience with a track record of exceeding expectations in planning, project management, security, customer service, training, translation, and administration. Responsible, detail oriented with strong organizational, analytical, problem solving, communication and team skills. PROFESSIONAL EXPERIENCE

Iranian Church of Houston Houston, TX

Senior Pastor

August 2014-Present

• Counseling church members and leading the Sunday service and midweek Bible studies. Preparing the sermon and evangelism

Allied Universal Security Service

Security Guard

March 2019 – Present Houston, TX

• Make sure property secured

• Advising people of building rules and giving directions

• Working as a console or receptionist to sign in and issuing badges for the visitors Gateway Foundation Humble, TX

Direct Care Monitor

January 2018 –February 2019

• Working with about 60 clients in a dorm

• Making sure they follow the policies

• Reporting incidents

United States Army Reserve

Sept 2008 – September 2016 Fort Belvoir, VA

• Completing my two day per month duty

• Accepting occasional missions.

AlliedUniversal Security Services

Security Guard

April 2016 – October 2016 Houston, TX

• Make sure property secured

• Advising people of building rules and giving directions National Security Industries & Services

Security Guard

September 2012 – July 2014 Sacramento, CA

• Make sure property secured

• Advising patrons of museum rules and giving directions

• Security for any special event at the museum

• CPR and AED trained in case of emergency

Talon Private Security

Security Guard

January 2014 – June 2014 Sacramento, CA

• Secure gate entrance of the property

• Checking people before they enter the property

United States Army

Language Instructor

October 2010 – March 2011, July 2011 – May 2012 El Paso, TX

• Teaching language and cultural classes to troops getting ready for deployment United States Army

Interpreter/Translator Kabul/Herat, Afghanistan

February 2009-September 2010

• Cultural advisor for senior US Army Officers and Noncommissioned Officers on everything related to Afghanistan and the Middle East/South West Asia

• Monitored media and briefed my superiors.

• Interpreted on a daily basis from the individual to a large company sized level

• Trained, coached and mentored several Afghan leaders and soldiers through intensive classes in both a classroom and field environment

• Translated and typed over 50 training schedules, operations orders, and classes from English to Dari

• Interpreted daily guidance and lesson plans for the training of over 2,500 Afghan soldiers over a six month period

• Conducted over 150 patrols, serving as the team interpreter Iranian Christian Church Sunnyvale /Sacramento /Fresno, CA October 2002-June 2008

• Taught long-distance classes over the internet

• Counseled church patrons and led weekly ceremonies for almost three years

• Responsible for all electronic correspondence for the church; sent over 20 e-mails in a given day

• Helped create and refine policies for the expansion of the church; personally supervised and managed the movement of an entire church to a larger location

• Managed and organized the scheduling for the church’s day-to-day operations

• Led small groups through Bible study classes

Hotel Manager Tehran, Iran

July 1994 - January 1999

• Managed the maintenance and cleanliness of 52 hotel rooms and over 25 employees

• Supervised the modernization and improving of the hotel and its rooms in order to allow the hotel to become more marketable

• Worked daily with patrons, ensuring customer satisfaction with the hotel

• Trained the employees on customer relations and billing operations daily, in order to improve the operating efficiency of the hotel

• Utilized over two years of bank accounting experience to assist the hotel accountant manage the bills and budget projections for the upcoming months

• Liaison between commercial customers and the hotel; called upon to land new clients for conferences and permanent room bookings throughout the year

EDUCATION AND TRAINING

Liberty University – Lynchburg, VA

Bachelor of Science in Religion 2015

International Antioch Ministry, Ministry Training Institute – Sunnyvale, CA Certificate of Theology, 2 year program

Shahid Rajaei University – Tehran, Iran

Associates Degree in Mechanical Installations-Water and Gas Conveyance, 1993



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