Cecil Gayle Wood, Jr. *** Fairburn Rd. NW, #C**

Atlanta, GA 30331

404-***-****

ad0idc@r.postjobfree.com

PROFESSIONAL SUMMARY

Well-qualified manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

EXPERIENCE

SPACE SHOP SELF STORAGE, Atlanta, GA- Assistant

Property Manager

March, 2023 – Present

Managing the day to day operations of the site.

Developing customer relationships by identifying their needs and providing solutions.

Improving sales objectives with prospective customer through unit rentals, insurance, and retail sales of moving materials. Guiding new customers through rental processes and agreements. Handling cash and balancing receipts, pursuing collections, posting payments and processing daily bank deposits with integrity. Ensuring the facility meets the highest cleanliness standards. Such as cleaning units, sweeping, mopping, changing light bulbs, and other basic General maintenance duties.

Performing independently with minimum supervision. Completing daily walk-thru including lock checks and cleaning units as needed.

Making daily bank deposits and ensuring accuracy of deposit information. Overseeing contractors and third party vendors work. Maintaining accurate records for each customer including lease, addendums, and correspondence.

Communicating with customers and potential customers in a manner that is professional and in a fashion that limits the legal liability of the SKILLS

Motivated Team Player

Highly Trained

Able to multitask, prioritize,

and manage time effectively

Accurate and Efficient

Quick Learner

Customer Service Specialist

OSHA Compliance

Work well with others and

independently

Installation and Repair

Blueprint Reading

Troubleshooting and

Diagnostics

Policy and Procedure

Enforcement

Leasing and Sales

Cash Management

Mentoring

Merchandising

Marketing and Advertising

Microsoft Office/ Word

Excel

PowerPoint

Sitelink Web Edition/ Myhub

Problem solving

.

company.

Keeping post auction paperwork labeled and filed.

Using Sitelink Self Storage Management Software.

Meeting and/ or exceeding net rental goal each month. Following up on all internet, email or call center leads, maintaining a 70% conversion ratio from lead to rental.

Achieving and maintaining occupancy and revenue goals each month, maximizing revenue by limiting discounts and waived late fees. Performing in-store and off-site grassroots marketing. Creating and keeping current a marketing log to track marketing activity. Effectively using company provided marketing materials to enhance marketing activities.

Clipper Petroleum, Smyrna, GA-Store Manager/Acting TM May, 2019-January, 2023

Territory Manager:

Assumed the role of Territory Manager temporarily, when actual Territory Manager was away on vacation or leave.

Managed the activities of each store's management team. Provided leadership for all those reporting to me. Customer Service Specialist.

Kept accurate cash control and was accountable for cash variances. Responsible for all shifts being properly staffed at other stores. Trained new managers and ensured they were knowledgeable of their duties.

Made sure store related equipment were utilized in the performance of job duties includes a gas console, pricing machines, cash register, and lottery machine.

Made sure stores were secured if alarm company calls. Store Manager:

Verified merchandise coupons on a daily basis.

Verified that prices generated by vendors were accurate. Maintained and verified inventory control system for cigarettes, lottery tickets, and phone card.

Verified, on a daily basis, that money orders sold equal money received. Verified, on a daily basis, that lottery scratch off tickets sold equal amount AWARDS

Manager of The Year(2022)

Workplace Bloodborne

Pathogens

that inventory level call for.

Performed weekly and end of the month fast food inventory. Maintained good store conditions and overall property conditions by cleaning and performing general housekeeping duties, such as cleaning bathroom, sweeping, mopping and dusting.

Ensured that shelves and coolers were stocked daily or as needed. Made sure daily fuel sales were reported into intellifuels everyday. Completed daily video viewing log.

Reported audit numbers and shortages to the Territory Manager. Professionally handled multiple job tasks in an unpredictable work environment.

Very detailed oriented to ensure the accuracy of paperwork. Created and maintained a positive work setting.

(Clipper Petroleum) Flyby Café / Cinnabon / Auntie Anne’s- Store Manager

May, 2019 - January, 2023

Knowledgeable on food preparation, presentation, and other food techniques and quality standards.

Understood and followed safety procedures, including food safety. Trained all new hire Food Service Team Members.

Ensured Food Service Team Members were adhering to listed job descriptions.

Updated all new training materials via Cinnabon, and Auntie Anne’s intranet sites and teaching staff new techniques and procedures. Ordered all food products through approved vendors, and kept proper inventory level to ensure we have our menu items at all times. Kept accurate cash controls, and was accountable for all cash variances. Used correct pricing as listed in the price book or grocery catalog for all merchandise. Stayed familiar with the Company Price Book, Team Member Handbook, and bulletins.

Performed weekly and monthly food inventories and their calculations, as required.

Adhered to all city, county, state and federal regulations. Met the weekly and monthly sales and margin goals that were set by the Food Service Director.

Sam’s Mart #547, Marietta, GA— Assistant Site Manager to Site Manager

February, 2018 - June, 2019

Managed the responsibility of training, coaching, and managing personnel; site profitability including income and expenses; and safety, cleanliness, and security of the site; personnel and inventory during shifts.

Excellent computer skills including Microsoft Word, PDI/Desktop, Excel(Spreadsheets and formulas), and PowerPoint.

Assisted in ordering, vendor check-ins, scheduling, and marketing. Transferred files from Portable Hand-Held to computer(PDI/Desktop). Did the daily paperwork(PDI/Desktop), invoices, activated lottery, and DM Reports.

Set up accounts(clerks and managers) on the register and safe. Observed operating hours and shift assignments.

Assisted in the execution of all Sam’s Mart programs, policies, and procedures.

Able to provided courteous and prompt resolution of employees and/or guest issues.

Cross trained in Team Member functions and responsibilities. Ensured a safe, clean and secure environment for guests and employees including the outside area: cleaned floors, shelves, counters, beverage distribution areas, bathrooms, petroleum distribution areas, and all on site areas where customers and/or employees have access. Goodwill of North Georgia, Marietta, GA — Store Associate February, 2018 - December, 2018

Greeted the public, carefully unloaded their donations, answered any questions the person may have and made sure that they are given a receipt. Above all, thanking them for their donations. Processed the furniture that’s donated. Priced the good items and trashed the bad. Also kept the furniture department clean and well organized, and followed all safety rules.

LEADERSHIP

Successfully led a team (Clipper Petroleum) to exceed sales goals while maintaining excellent customer satisfaction scores. EDUCATION

Clara White Mission, Inc. Training Center, Jacksonville, FL

- Janitorial Program (460 Hours)

June, 2015 - May, 2016

Certificate of Completion

Sheridan Vocational Technician, Hollywood, FL — Business Systems Technology

March, 1998 - August, 1998

Certificate of Completion.

Daytona Beach Community College, Daytona Beach, FL — GED

April, 1997 - April, 1997

High School Diploma

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