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Customer Service Data Entry

Location:
San Antonio, TX
Posted:
October 21, 2023

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Resume:

COLLENE GARLAND

**** *********** #***

Buda,Texas 78610

737-***-****

ad0i8g@r.postjobfree.com

ASSISTANT MANAGER

SUMMARY OF QUALIFICATIONS

CORE COMPETENCIES

* Monitoring

* Reading Comprehension

* Speaking

* Writing

* Mathematics

* Management of Personnel Resources

* Time Management

* Judgment and Decision Making

* Active Listening

* Instructing

* Persuasion

* Negotiation

* Coordination

* Social Perceptiveness

* Critical Thinking

* Learning Strategies

* Complex Problem Solving

* Troubleshooting

* Employee Evaluations

* Scheduling

* Money Handling

* New Hire Interviews

* Daily Deposits

* Supervise 12+ Employees

* Grocery Orders

* Gas Orders

* Inventory

* Fill & Maintain TACC Safe’s

* Fill & Maintain ATM

* Provide Courteous & Professional Customer Service

* Data Entry

* Shift End Reports

* Day End Reports

* Month End Reports

* Vendor Check-Ins

* Train New Hires

* Oversee that Policies/Procedures & Safety is followed

* Maintain Logs – Cigarettes, Scratch Tickets, Lottory

* Balance & Enter Company Revenues

PROFESSIONAL EXPERIENCE

Wal-Mart

710 Ben White

Austin, TX

August 2020 – June 2022

* Online Personal Digital Shopper

Access App for customer orders, gather tools for “cart”-fill & maintain supplies to fulfill orders, pick & sac items, provide professional customer service, completed orders must be staged in appropreiate designations, provide speedy & courteous service to guests picking up orders, load orders, follow company policies/procedures and safety rules.

7-Eleven

Kyle, TX

Team Lead

June 2017 - March 2020

* Customer Service, cashier, prep food, cook, retail sales, stocking, cleaning, money handling, shift end reports, lottery sales & logs, vendor check-ins, gas prices, data entry, follow company policies & procedures, employee training

STRIPES

Kyle, TX

ASSISTANT GENERAL MANAGER

* Customer Service, cashier, grocery & gas orders, data entry, shift end reports, day end reports, month end reports, payroll, daily deposits, fill & maintain TACC safe, change orders, supervise 12+ employees, purchasing, vendor check-ins, scheduling SPEEDY STOP

Buda, TX

CSR

April 2014 - October 2014

* Provide Exceptional Customer Relations, cashier, stock, clean, sales, shift end

reports.

MERRY MAIDS

Texas & Arizona

Team Captain

January 2010 - August 2012

* Professionally clean and organize residential & businesses. Keep daily log of clients, mileage, commission, etc. Supervise and inspect co-workers work, responsible for company equipment and supplies, customer satisfaction

WAL-MART

Arizona

Customer Service Manager

October 2003-September 2008

* Customer service, cashier, audit tills, prepare tills, daily deposits, change orders, scheduling, overrides, supervise 20+ employees, oversee front end, balance cash office, data entry, run day end reports and ledgers

HOLIDAY INN EXPERESS

Texas

Executive Housekeeper

January 2000-April 2000

* Room assignments for housekeepers, inspection of rooms, employee scheduling, inventory & order of supplies, guest services FOUR CORNERS EXXON

Texas

Manager

June 2000-July 2001

* Customer Service, cashier, grocery & gas orders, data entry, shift end reports, day end reports, month end reports, payroll, daily deposits, fill & maintain TACC safe, change orders, supervise 8+ employees, purchasing, vendor check-ins, scheduling EDUCATION AND TRAINING

* High School - General, Irving High, Dallas High, Waxahachie High TOOLS & TECHNOLOGY

* Cashier-15yrs. Managerial-8yrs. Professional Cleaning-25yrs. Customer Service-30yrs.

* I can use most common office equipment, do bookkeeping, money handling, employee scheduling, evaluations, product ordering, inventory, stocking, accounts payable & receiving.



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