COLLENE GARLAND
Buda,Texas 78610
ad0i8g@r.postjobfree.com
ASSISTANT MANAGER
SUMMARY OF QUALIFICATIONS
CORE COMPETENCIES
* Monitoring
* Reading Comprehension
* Speaking
* Writing
* Mathematics
* Management of Personnel Resources
* Time Management
* Judgment and Decision Making
* Active Listening
* Instructing
* Persuasion
* Negotiation
* Coordination
* Social Perceptiveness
* Critical Thinking
* Learning Strategies
* Complex Problem Solving
* Troubleshooting
* Employee Evaluations
* Scheduling
* Money Handling
* New Hire Interviews
* Daily Deposits
* Supervise 12+ Employees
* Grocery Orders
* Gas Orders
* Inventory
* Fill & Maintain TACC Safe’s
* Fill & Maintain ATM
* Provide Courteous & Professional Customer Service
* Data Entry
* Shift End Reports
* Day End Reports
* Month End Reports
* Vendor Check-Ins
* Train New Hires
* Oversee that Policies/Procedures & Safety is followed
* Maintain Logs – Cigarettes, Scratch Tickets, Lottory
* Balance & Enter Company Revenues
PROFESSIONAL EXPERIENCE
Wal-Mart
710 Ben White
Austin, TX
August 2020 – June 2022
* Online Personal Digital Shopper
Access App for customer orders, gather tools for “cart”-fill & maintain supplies to fulfill orders, pick & sac items, provide professional customer service, completed orders must be staged in appropreiate designations, provide speedy & courteous service to guests picking up orders, load orders, follow company policies/procedures and safety rules.
7-Eleven
Kyle, TX
Team Lead
June 2017 - March 2020
* Customer Service, cashier, prep food, cook, retail sales, stocking, cleaning, money handling, shift end reports, lottery sales & logs, vendor check-ins, gas prices, data entry, follow company policies & procedures, employee training
STRIPES
Kyle, TX
ASSISTANT GENERAL MANAGER
* Customer Service, cashier, grocery & gas orders, data entry, shift end reports, day end reports, month end reports, payroll, daily deposits, fill & maintain TACC safe, change orders, supervise 12+ employees, purchasing, vendor check-ins, scheduling SPEEDY STOP
Buda, TX
CSR
April 2014 - October 2014
* Provide Exceptional Customer Relations, cashier, stock, clean, sales, shift end
reports.
MERRY MAIDS
Texas & Arizona
Team Captain
January 2010 - August 2012
* Professionally clean and organize residential & businesses. Keep daily log of clients, mileage, commission, etc. Supervise and inspect co-workers work, responsible for company equipment and supplies, customer satisfaction
WAL-MART
Arizona
Customer Service Manager
October 2003-September 2008
* Customer service, cashier, audit tills, prepare tills, daily deposits, change orders, scheduling, overrides, supervise 20+ employees, oversee front end, balance cash office, data entry, run day end reports and ledgers
HOLIDAY INN EXPERESS
Texas
Executive Housekeeper
January 2000-April 2000
* Room assignments for housekeepers, inspection of rooms, employee scheduling, inventory & order of supplies, guest services FOUR CORNERS EXXON
Texas
Manager
June 2000-July 2001
* Customer Service, cashier, grocery & gas orders, data entry, shift end reports, day end reports, month end reports, payroll, daily deposits, fill & maintain TACC safe, change orders, supervise 8+ employees, purchasing, vendor check-ins, scheduling EDUCATION AND TRAINING
* High School - General, Irving High, Dallas High, Waxahachie High TOOLS & TECHNOLOGY
* Cashier-15yrs. Managerial-8yrs. Professional Cleaning-25yrs. Customer Service-30yrs.
* I can use most common office equipment, do bookkeeping, money handling, employee scheduling, evaluations, product ordering, inventory, stocking, accounts payable & receiving.