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Customer Service Medical Office

Location:
Millsboro, DE
Posted:
October 21, 2023

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Resume:

CINDY CHAIT

** ******* ***** ********, **. *****

516-***-**** ad0i81@r.postjobfree.com

PROFILE

● Self-motivated and organized professional; able to prioritize and develop specific plans and goals to maximize time management.

● Team player with over three years of leadership skills; works well in groups as well as leading them.

● Trained in Microsoft Word, Access, Excel and QuickBooks.

● Trained in medical billing coding; CPT, ICD-10, and HCPCS.

● Highly proficient at customer data input and customer service skills.

● Able to work independently or as a member of a team.

● Seeking a career growth/change from a clinical to medical administrative. EDUCATION

Hunter Business School Medford, NY December 2021 Medical Office Administration Diploma

CERTIFICATIONS

NCCT- Medical Office Administration Pending

Insurance & Coding Specialist Certification

SKILLS

Medical Terminology

ICD-10 / CPT Coding

Billing with Modifiers

Health Insurance Rules

Health Regulations

Electronic Medical Records

Microsoft Office Suite 2016

Keyboarding – 60 wpm

QuickBooks 2018

HCPCS II

HIPAA Compliance

OSHA Standards

WORK EXPERIENCE

Federal Express Ground Route, NY February 2004 – June 2022 Owner

● Responsible for overall operation of business and interface with FedEx Contractor Liaisons.

● Listen to and resolve customer complaints regarding services, products, or personnel.

● Process the weekly payroll.

● Manage and maintain manifests of drivers and helpers; scheduling of shifts.

● Track Packages and stops on route and keep detailed records for deliveries.

● Keep Insurance and maintenance on all vehicles up to date.

● Hold weekly Safety meetings with employees.

VIP Auto Group, NY August 2016 – October 2022

Loaner Car Manager

● Over 7 years of customer service experience in the facilitation of all loaner vehicles through this auto group.

● Responsible for keeping track of all cars and maintenance records

● Responsible for making sure all vehicles were properly scheduled for maintenance, up-to-date on registration and were not being used when prohibited.

● Track DVM violations on vehicles and notify customers. Everfocus, NY February 2014 - July 2015

Inside Sales and Customer Service-Southeast Region

● Identify products most suitable for client’s needs, quote price and availability, allocate product and expedite orders

● Maintained dealer accounts and provided sales and technical assistance

● Assisted and coordinated video trade shows and product training seminars

● Prepared bids, quotes and proposals for sales staff and customers as well as coordinated all loan equipment for sales staff

● Kept salesmen, manufacturers’ representatives and dealers apprised of any product changes, promotions and inventory status changes

Coldwell Banker June 2010 – February 2014

Licensed Real Estate Agent

● Responsible for listing, renting and selling of residential/commercial real estate, as well as short sales.

● Responsible for property management including rent collecting, facilitating maintenance and property inspections.



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