NIKITIA HARTMAN

**** ********** **.

CHARLOTTE, NC.28269

ad0i7x@r.postjobfree.com

704-***-****

Certified Medical Assistant hands-on experience with Venipunctures, capillary punctures, EKG vital signs, Urinalysis, and injections. Certified, BLS, HIPPA, Phlebotomy, OSHA, Leadership Distinction Program Professional Development Seminar Series and Community Service-Completed

Education:

Certificate: March 2018 – February 2019 Southeastern Institute

Major: Medical Assisting

Related Coursework: Clinical procedures, office management, billing and coding

Security Clearance: Secret Clearance

Professional Profile

•Logistics/Supply

•Exceptional Customer Service

•Postal

•Administrative Skills

•Human Resources

Professional Experience

Piedmont Airlines

08/15/22-Present

Gate Agent Assisting guests with travel needs, answering inquiries, ticketing, checking in passengers, boarding flights in a fast paced environment. Sell tickets and ensure cabin accommodations. Perform computer tasks. Evaluate and prepare flights by arranging seat assignments, and load. Coordinating special meals and upgrades. Perform boarding and gate duties, checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security. Process and secure passenger luggage. Drive and operate jet bridge up to various types of aircraft in order to enplane and deplane passengers.

Ramp Agent Responsible for under-wing services for aircraft, including guiding and parking aircraft, loading and unloading luggage and cargo, performing cabin maintenance tasks. Work with a team to ensure the smooth operation and timely departure of aircraft.

Utilities Agent Lavatory/Water Services the aircraft lavatories by emptying waste and filling aircraft with potable water.

M1 Support Services Aviation/KING AEROSPACE

11/11/2019-1/7/2021

Supply Operations & HR Coordinator/ISOPREP Manager

Making sure suppliers have enough stock to meet demands. Overseeing the ordering and packaging process. Tracking products through depots to make sure they arrive at their destination, overseeing arrival of shipments. Assisting with the management of daily operational activities. Performing administrative tasks, such as making travel arrangements, answering phones, scheduling meetings, Coordinating the proper allocation of human resources, Arranging and assisting with the onboarding of new employees, assisting with project management by creating assignments, tracking progress, and resolving issues. Tracks movement of all personnel. Prepare VISA’s. ADPM for airfield Drivers. Verify and update ISOPREP.

Worldwide Language Resources:

07/21/19-11/10/2019

Postal Specialist

Ensured all mis-sent mail was forwarded to its proper location IAW current Postal regulations, CENTCOM directives, and USPS policies. Ensured individuals entering Post Office for mail call, had in their possession a DD Form 285, Appointment of Military Postal Clerk, Unit Mail Clerk or Mail Orderly Card and at least one other form of ID. As Re-Direct Clerk, served as central focal point for all 7 Post Offices as well as 20 outlying FOB's and 33 additional smaller COP's, and Camps serviced from Bagram. Letter Class Mail: Sorted small letters, larger flat mail, magazines and assorted types of soft packaged mail to 165 units

Southeastern Institute

Medical Assistant Student:

4/5/2018-7/19/2019

Manage communications. Maintaining health records, relaying messages, taking vitals, performing medical duties. Handle insurance, billing, and finances, scheduling appointments, documenting medical information.

Odyssey Logistics- Charlotte, NC

3/26/2018-2/29/2019

Logistics Analyst

Coordinates and plans freight/cargo transportation to move goods from one place to another. Planning out shipping and receiving projects using knowledge of project management and proficiency in project management and software such Mercury Gate, Gates, on base, TMS Transportation Management systems, Net Native, Discoverer. Develops and provides cost estimates, functional plans and resources plans needed to implement plans and operations. Identify sensitive clients and interact special customer requirements with carriers.

Dyncorp Intl.—Kandahar / Afghanistan

Apr 2017/Nov 17 2017

Billeting Coordinator

Oversees temporary or permanent living quarters for client and other civilian contractors. Assigns housing units to authorized personnel and ensures that vacant housing units are kept clean and available for TDY usage. Coordinates key pick up and return. Receives customer requests, notifies service order desk regarding issues, escorts maintenance or other personnel to applicable locations, and ensures prompt resolution for customer satisfaction. Performs routine safety and cleanliness checks to living quarters and common areas to ensure adherence with standards. Keeps database updated for vacancy/ occupancy rates. Develops and prepares housing budget and required reports. Ensures the proper inventory and supplies for living quarters and cleaning are maintained.

Orca International Management, LLC – United Arab Emirates

Dec 29 2016 – Apr 27 2017

Human Resources Coordinator

Helps recruit Candidates, Process payroll, conducts disciplinary actions, update policies, maintain employee records, and conducts benefit analysis.

WorldWide Language Resources – Kandahar / Shindand, Bagram Afghanistan

Nov 2008/Aug 2016

Site Supervisor

Oversee all incoming and outgoing mail, prepare and utilize postal standard operating procedures in accordance with USPS, DoD, and POD manuals, policies, and publications. Ensure all postal offenses are reported. Ensure that postal clerks are briefed on mail security before assuming postal duties.

Ensure all required manuals, policies, publications, regulations, and applicable posters are maintained in each section of the postal facility. Inform all personnel of their responsibilities, obligations, and liabilities in handling postal funds and mail. Ensure employees maintain internal security measures. Oversees the receipt, storage and issuance of office supplies, devises a perpetual inventory system for supplies to keep them available at all times; Supervises the taking of periodic physical inventory, Set up charge back system to departments for supplies and mail costs through central supply.

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