THERESA COUTURE

603-***-****

ad0hyb@r.postjobfree.com

https://www.linkedin.com/in/theresa-couture-6429ba77/

Career Highlights:

•2021 Administrative Assistant Nativity School of Worcester Board of Directors Presidential Search

•2020 April Furloughs due to COVID-19

•Assisted hundreds of employees through the unemployment application process for the States of Maine and New Hampshire

•Created and implemented PTO codes in HRIS system for tracking of COVID-19 related call outs

•Co-developed COVID policy for The Granite Group

•Yearly Open Benefits Enrollment roll out, followed through and audited for accuracy for 650+ employees including 401K audit

•November 2019 Rolled out unscheduled specific performance review for individual Team Leader

•Acquisition Webber Supply October 2019 - Played a key role in ensuring the successful launch of two Hartford, CT offices. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.

•12/18/19 The Predictive Index Optimization Leadership Award for The Granite Group

•9/18/19 Predictive Index Talent Optimization Certification

•HR Management Certification from Manchester, New Hampshire Community College 2017

•Created SOPs for delegation and teaching purposes: onboarding, quarterly driver consortium, first notice of accidents and injuries, some clerical administrative duties

•Acquisition Cunningham Supply October 2015 – 4 locations. Played a key role in ensuring the successful launch of Maine offices. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.

•HRIS – ADP created 12 new locations (branches) for The Granite Group in three years

•40% growth in last five years with a prediction of 50% growth in the next three

The Granit Group- Human Resource Generalist

•Respond and track all organizational Employee Relations issues and determines escalation necessity in support of the Executive team. Consults with legal team ensuring compliance of the employment law followed

•Administer all payroll transactions and balance reporting ensuring compliance and payroll records in accordance with various state labor laws

•Developed and implemented the employee onboarding process creating a paperless experience including electronic I-9s and electronic signatures of employees ensuring compliance. Built and maintain offer letters, administer 3rd party background screens

•Built and administered comprehensive ADP HRIS performance management with competencies for 150 job descriptions. Train new managers in the HRIS system and how to administer a performance review.

•2020 FMCSA Clearinghouse Registration of 50+ drivers

Certifications, degrees, awards

•2021 Traliant Diversity, Inclusion and Sensitivity Certification

•2021 Traliant Unconscious Bias Certification

•2020 SHRM Employing Abilities at Work Certification

•2019 Predictive Index Talent Optimization Certification

•2019 Analytic ADP Datacloud

•2019 The Predictive Index Optimization Leadership Award

•2018 Predictive Index Practitioner

•2018 Bronze Wellness Award – Harvard Medical School Wellness Work Days

•2017 HR Management Certification Manchester NH Community College

Memberships-

SHRM – 2017 to present

National Safety Council – 2017 to present

Computer Experience

HRIS - ADP, Clearstar, RisxFacs, Zip Recruiter, Predictive Index (PI), FMCSA, Harvard Pilgrim, Anthem, NEDD, VSP, Benefit Strategies, Concur, MassMutual, Driver’s Alert, Microsoft (Word, Excel, Power Point) Google (Docs, sheets, slides and forms)

Community Service:

•Daughter of Veterans of Foreign Wars Life Member

•Local Homeless Shelter winter 2017-2018

•Red Cross Disaster Team 2009-2010

•Concord Ward 6 Ballot Clerk 2008

•Guiding Eyes for the Blind 1998 – 2000

Employment History

•The Granite Group Executive Assistant 02/2015 - 03/2023

•The Granite Group HR Generalist 08/2018 - 03/2023

•The Granite Group HR Coordinator 12/2015 - 08/2018

•The Granite Group Office Coordinator 2/2015 -12/2015

•The Granite Group A/P Debit Specialist 12/2011-2/2015

•Accountemps (Riverbend) Accounts Receivable 09/2011 - 10/2011

•Accountemps (The Granite Group) Accounts Receivable 09/2011 - 12/2011

•Express Employment (The Moore Center) Payroll Specialist 06/2011-09/2/2011

•Harding Metals Administrative Assistant 10/2007-02/2011

•Schnitzner NE Administrative Assistant 12/2006-09/2007

•Advanced Recycling Assistant to CFO 01/2004-12/2006

•Atlantic Security Industries, Inc Office Manager 2002-2003

•Eastern Analytical, Inc Enviro. Chemical Analyst II 1997-2002

•Concord Hospital Licensed Practical Nurse 1982-1992

Contact this candidate