Robert Coan

Cell Phone: 501-***-****

Email: ad0hxh@r.postjobfree.com

My goal is to further my professional knowledge while using my advanced computer software and hardware skills and 30 years of project management and problem-solving skills to provide leadership, guidance, and support for the IT team and staff in Information Security.

Retired from US Navy Oct 2013, Current active Top Secret clearance.

Technical Proficiency

Windows Server 2012r2/2016/2019 (GUI and Core)

Microsoft Active Directory, DHCP, DNS, Group Policy, System Center Configuration Manager (SCCM), System Center Operations Manager (SCOM)

ESXi 5.5/6.0/7.0 Administration (VMWare)

RHEL/Linux/Ubuntu/CentOS experience

Familiar with HIPPA, PHI, NIST, PII, PCI and FERPA controls, compliances, and laws

Microsoft Hyper-V 2012r2/2019Administration

WAN/LAN experience

LAN monitoring – PRTG/Zabbix/CheckMK

SIEM Experience – Graylog/Kiwi/CheckMK

Cyber Kill Chain Framework knowledge

Azure/AWS knowledge and experience

Linux knowledge

VOIP knowledge

NMAP Familiarity

Vulnerability Scanner – Nexpose 7/Greenbone

Scripting Language experience – PowerShell/Bash/Linux

Mitre’s Att&ck framework knowledge

Metasploit Framework Familiarity

SCADA knowledge

PLC experience/knowledge

Avamar backup system experience

Starwind Converter

Cisco switch/router/ASA experience

Nessus Vulnerability Scanner

Wireshark experience for protocol analysis

Alcatel switch experience

Extensive knowledge of AD DS, DHCP, TCP/IP, DNS, Microsoft Exchange, FTP, Cisco IOS and networking protocols

Kali/Flare/Commando/Slingshot OS familiarity and their tools

Experience with OSINT Framework, familiar with google dorking, shodan, maltego, recon-ng, looking for people, spiderfoot, sock-puppets, spokeo, Public record, Nameck WhoIS, and ProxyChaining etc …..

PROFESSIONAL EXPERIENCE

SAIC – Bldg. 308 Little Rock Air Force Base, AR 72099

Aug 2021 – July 28, 2023

System Engineer

Re-engineered the entire infrastructure to support VMware ESXi 7. After which we exported and imported over 500 virtual machines from one system to another converting them from one image to another (.vmdk), ensuring that they would turn on and function in VMware.

Performs analysis, system and network design, system integration, product testing, attack and scenario configuration, and documentation for cyber range environment and developed scenarios. Install, configure, and test routing and switching devices, network security appliances and software, virtual machines, network operating systems, network services, domain and mail services, and workstation operating services (windows and Linux).

• Performs as the cyber range engineer on-site.

• Re-engineered razonrnet.edu domain going from a flat network to multiple vlan’s (mgmt., servers, classrooms etc..)

• Ensure that the architecture and design of development and operational systems are functional and secure

• Provides instructional support at the Air National Guard (ANG) Cyber Training Center in Little Rock, Arkansas.

• Performs integration, system management and configuration, operation, testing, and support of the ANG Cyber Training Simulators.

• Monitor, analyze, and detect Cyber events and network incidents within Range information systems and networks

• Responsible for the design, development, implementation, and integration of a DoD IA architectures, systems, or system components for use within computing, network, and enclave environments

• Maintains and update simulator designs

• Integrates hardware and software

• Setup Avamar backups to run using the tag plugin. Set this up within Avamar because the plugin we purchased would allow us to us the tag system setup in VMWare as long as we setup the tag in VMWare for backups. I setup the tags for Daily, Monthly and Range. These where setup with different saved ranges and different machines this way the machines where not getting backed up more than once. I also ensured that the tags where set correctly in VMWare for the machines.

• Determines baseline configurations for training classes and cyber exercises.

• Assists with maintaining the system’s Authority to Operate.

• Develops training scenarios to meet the training qualification requirements for Initial Qualification Training and Mission Qualification Training.

• Configures and tests existing/legacy images of virtualized enclaves for integration into the system.

• Maintains and updates local design documents and configurations.

• Works with the ANG instructional and system support personnel on the evolution of the system’s design and capabilities based on cyber training/curriculum needs.

• Trains the ANG instructional staff on how to use and configure the system.

Metova/Bylight – Bldg. 308 Little Rock Air Force Base, AR 72099

Dec 2019 – Aug 2021

Cyber Range Engineer

Performs analysis, system and network design, system integration, product testing, attack and scenario configuration, and documentation for cyber range environment and developed scenarios. Install, configure, and test routing and switching devices, network security appliances and software, virtual machines, network operating systems, network services, domain and mail services, and workstation operating services (windows and Linux).

• Performs as the cyber range engineer on-site.

• Re-engineered razonrnet.edu domain going from a flat network to multiple vlan’s (mgmt., servers, classrooms etc..)

• Ensure that the architecture and design of development and operational systems are functional and secure

• Provides instructional support at the Air National Guard (ANG) Cyber Training Center in Little Rock, Arkansas.

• Performs integration, system management and configuration, operation, testing, and support of the ANG Cyber Training Simulators.

• Monitor, analyze, and detect Cyber events and network incidents within Range information systems and networks

• Responsible for the design, development, implementation, and integration of a DoD IA architectures, systems, or system components for use within computing, network, and enclave environments

• Maintains and update simulator designs

• Integrates hardware and software

• Determines baseline configurations for training classes and cyber exercises.

• Assists with maintaining the system’s Authority to Operate.

• Develops training scenarios to meet the training qualification requirements for Initial Qualification Training and Mission Qualification Training.

• Configures and tests existing/legacy images of virtualized enclaves for integration into the system.

• Maintains and updates local design documents and configurations.

• Works with the ANG instructional and system support personnel on the evolution of the system’s design and capabilities based on cyber training/curriculum needs.

• Trains the ANG instructional staff on how to use and configure the system.

BNS - 965 Carson Cr Suite C Conway, AR 72034

Apr 2019 – Jul 2019

System Engineer

Monitor and respond to technical support requests (Help Tickets, Phone calls, email) in a timely manner with a client-centric, quality-first, focus

Oversight of all client networks (100) and system security

Maintained 100+ client networks

Assist with technical project work

Assist clients with migration to the cloud and management of mobile devices

Always provide and maintain professional and courteous communication

Provide technical assistance with computer hardware and software

Provide technical and logistical assistance

Stay current on emerging technology and trends

Disseminate and develop learning resources (tutorials, videos, etc.); document solutions to technical issues for future use/recall

Work with other staff to complete projects

Provide technical support to BNS when requested

Log, maintain, and repair BNS equipment in a timely manner

Document problem resolution accurately in a timely manner

Interact with vendors in the resolution of complex problems

Designing, recommending, and deploying server virtualization technologies

Proactively manage and mitigate security vulnerabilities within the network

Assist in System Upgrades and maintenance

Perform server infrastructure design and maintenance, including the creation of hardware and VMWare hosts and servers, migration of Servers from one host to another and the maintenance

Configure WatchGuard firewalls and fireboxes to include with wireless

Do site surveys of new clients for existing hardware and software, and what new hardware may be needed

Cabled management of switch closets

Answer technical queries and provide direction for other team members

Conduct research on products for company strategy and planning

Evaluate and recommend products for purchase

Lockheed Martin – 1230A Thomas Ave Little Rock Air Force Base, Little Rock, AR Jul 2017 – Oct 2018

IT Cybersecurity Engineer

Provide Information System Security Officer (ISSO) support to the Lockheed Martin C-130 Aircrew Training System (ATS) Information System Security Manager (ISSM) at the Little Rock AFB site

Incorporate and integrate DOD security practices into program operations

Designed and implemented 4 server System Center Configuration Manger (SCCM) server farm. The SCCM farm consisted of the site server, an SQL server, a software/management server and a distribution point. SCCM server farm will be used to manage domain window updates, patches and reports

Provides Subject Matter Expert (SME) evaluation for various sections of SD for the design, acquisitions, and modifications in the use of Endpoint Security Engineering technologies

Be part of the overall team, responsible for security engineering designs and implementation in all aspects of Information Assurance and Information Security (InfoSec) Engineering

Assess and mitigate system security threats/risks throughout the program life cycle; validate system security requirements definition and analysis; establish system security designs; implement security designs in hardware, software, data, and procedures; verify security requirements; perform system assessment and authorization planning and testing and liaison activities, and support secure systems operations and maintenance.

Working with area leads, helping to establish direction, workload and scheduling, providing alignment with program objectives, and meeting multiple program commitments with a team of people across multiple projects

Professional written communications and excellent computer skills

Self-starter disciplined worker and have a professional reputation with confidentiality, integrity and availability

A&A Package Development (Risk Management Framework (RMF))

Experience performing Cybersecurity activities in support of software and system requirements, design, development, testing and sustainment

Experience supporting Department of Defense (DOD) or Intel Cyber Programs

Demonstrated experience with employment of DOD Cybersecurity requirements, policies and procedures to include assessment and authorization activities

Experienced as an ISSO or IAO

Experienced with Xacta, HBSS & ACAS

Experienced with Secure Configuration/Hardening of DoD Information Systems

Ability to provide guidance on DOD Cyber regulations and requirements to engineering and software development staff

DOD 8570 IAM Level 2 certified

Experience in Computer Security, Emission Security (EMSEC), or Operations Security (OPSEC) disciplines

Experience in vulnerability and compliance assessments and mitigation

University of Central Arkansas - 201 Donaghey Ave Burdick rm319, Conway, AR Mar 2015 – July 2017

IT SA Manager

Successfully implemented a Microsoft Active Directory infrastructure, from design to production, designing the system architecture utilizing best practices, saving the University over 1 million dollars

Extensive knowledge of server installations and configurations

Managed large, complex projects, from creation to deployment and oversaw diverse team of 6 system administrators

Effectively implemented the first MS Hyper-V host servers for the University saving over 100,000 dollars in hardware and software cost

Plan, develop, implement and maintain programs, policies and, procedures to promote the standardization of Technology and Endpoint Security Engineering technologies

Productively managed the migration of entire virtual environment from Dell Server hardware to HP and 3PAR hardware, consisting of 160+ Virtualized servers

Coordinate, collaborate, and develop project schedules of team members

Expertly monitor and maintain the CIA (Confidentiality, Integrity and Availability) of the University’s server infrastructure components and applications, software and hardware

Support facility operations and production by ensuring the availability and proper function of all related applications, hardware, and infrastructure technologies

Nexpose Rapid 7 to scan Windows server for vulnerabilities and managed the resolution of those vulnerabilities

Monitor and administer enterprise systems; manage user access, monitor performance, and resolve issues

Creative thinking combined with excellent communication and rapid, intuitive, and proactive decision making

USAble Life –17500 Chenal Pkwy, Little Rock, AR Mar 2014 – Mar 2015

IT Security Analyst/Server Admin

Successfully implemented the Security Committee including the charter and goals

Established goals and objectives and short and long-range plans, developed policies and procedures, review and evaluate program effectiveness and compliance, implemented and monitored corrective action, and implemented and interpreted federal and state laws and regulations.

Provided direction to staff by analyzing operations and activities and providing feedback regarding needs, improvements, and accomplishments. Advised on projects and problems, serves as a technical resource, conducts meetings, reviews and develops project plans and schedules, and determines priorities.

Provided advice and assistance to the agency director and conferred with division management and other state and federal personnel regarding internal financial and operating audits, risk analysis, security, and sub-grant monitoring functions, needs, problems, and progress.

Met compliance objectives; Ensured that all servers and personal computers were configured with required software and peripherals and that only approved items are in use; Used provided tools to monitor and maintain patch levels and other compliance items; Ensure that all users receive required training on acceptable computer use and security policies

Responded to requests for information from independent and federal auditors by conducting and/or reviewing investigations, preparing audit findings and recommending solutions, implementing and monitoring corrective action, and providing court testimony and follow-up reports.

Reviewed logging information for assigned systems and devices for abnormal or irregular use characteristics of unauthorized access or denial service and provides material to senior security personnel for evaluation

Interviewed and selected professional and administrative support staff, provided training opportunities, resolved problems, and evaluated the performance of incumbents.

Provided immediate problem-solving assistance to office staff and/or field technicians on all software, hardware and asset issues

Server Administrator position is responsible for provisioning, configuring, monitoring, and maintaining infrastructure, responsible for both hardware and software maintenance, troubleshooting system-related issues, and replacing legacy systems in an ever-changing environment.

Knowledge of Windows systems and Linux systems

EDUCATION AND CERTIFICATIONS

Bachelor of Science in Information System Security, American Military University, 2011

Scrum Certified

Participated in TraceLabs CTF 2022

104PM Accredited Project Manager Certification™ (APRM™).

ISO/IEC 27001 Information Security Associate™.

ISO/IEC 27001 Information Security Risk Manager™.

ISO/IEC 27001 Information Security Lead Auditor™.

ISO/IEC 27001 Information Security Executive™.

ISO/IEC 27001 Information Security Internal Auditor™.

Metasploit Framework (3 Day Bootcamp completed March 2023)

COMPTIA Security+ CE

Certified Pentesting Engineer (CPTE) – Mile2

Xacta Training School

eMass Training

CISSP bootcamp

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