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Agile Frameworks-

Scrum, Kanban, XP,

SAFe

User Stories, TDD, BDD,

CI/CD, Automated

Testing

JIRA / Con uence

Lucid Chart

Prioritization

Techniques- Kano,

Matrix Tree, MOSCOW

Agile Project

management

Leadership

Communication

Microsoft O ce

Chichi Spruel

Experienced Scrum Master with 5 years of experience in software development and business operations. Skilled at removing impediments and facilitating cross-functional collaboration. A results-driven Scrum Master leading Agile teams to deliver high- quality software products. Strong expertise in Scrum, Kanban, and Lean methodologies. Pro cient in facilitating Scrum events, and creating a collaborative team environment. Proven track record in coaching and mentoring team members to improve productivity, quality, and drive customer satisfaction.

Personal Info

Skills

Work Experience

Scrum Master, SSPC LTD, Remote

September 2020 - Present

Led the development and delivery of multiple software products using Agile methodologies, resulting in a 30% increase in customer satisfaction and a 25% reduction in development time.

Facilitated daily stand-up meetings, sprint planning, sprint review, and retrospective meetings to ensure project progress and team alignment.

Coached and mentored team members on Agile principles, practices, and techniques to improve productivity and quality.

Collaborated with cross-functional teams, including product owners, business analysts, developers, and QA engineers, to ensure smooth project execution and delivery.

Managed project risks and dependencies, identi ed and addressed roadblocks, and ensured timely issue resolution. Implemented process improvements and optimized

work ows to enhance team e ciency and e ectiveness. Made sure that every Scrum ceremony occurs, is successful, productive, and completed within the allotted timebox. Collaborate with the Product Owner and assist with Product Backlog management.

Scrum Master, Jaguar Land Rover, Remote

March 2018 - August 2020

Directed the development and delivery of several software products utilizing Agile approaches, which led to a 29% increase in customer satisfaction and a 20% decrease in development time.

Facilitated backlog grooming, sprint planning, and retrospective meetings to ensure team alignment and project progress.

Coordinated with stakeholders to prioritize and

communicate product requirements and user stories. Managed project risks and dependencies, tracked project progress and status, and ensured timely issue resolution. Provided coaching and mentoring to team members on Agile practices and principles to improve team collaboration, communication, and productivity.

Collaborated with cross-functional teams, including product owners, designers, developers, and QA engineers, to ensure successful project delivery.

Education

BSc Business Management, University of East London 2006

Professional Scrum Master ( PSM 1), Scrum.org

Certi ed Safe 5.1 Scrum Master ( SSM ), Scrum Alliance Real Estate License, Greater Harrisburg Association of Realtors

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