Monique Gaona

323-***-****

ad0hwh@r.postjobfree.com

Experience:

Accounts Receivable Clerk August 2021 - July 2023

Regency Outdoor Advertising

• Maintain bookkeeping databases, updating information as needed.

• Receive incoming billing and invoicing-related mail.

• Communicate with customers to request payment.

• Collect payment from customers and accurately record into the system.

• Responsible for tracking and resolving customer payment issues with speed and consistency through excellent customer service and problem-solving skills.

• Investigate and resolve customer queries through daily collection calls, emails, and documentation.

• Follow up on, collect and allocate payments by deadlines.

• Monitor customer account details for non-payments, delayed payments, and other irregularities.

• Frequent communication with management to inform of any specific issues.

• Invoiced customers as per contracts.

• Send out weekly reminder statements and corrected/follow up with customers and sales reps if discrepancies were found on invoices.

• Handle collections calls and emails for past due invoices.

• Send out Demand for Payment letters.

• Deal with collections lawyers.

• Applied payments to customers’ accounts.

• Bank Deposits.

Accounting Clerk September 1991 - May 2020

Phenix Enterprises Inc.

• Oversee and process all accounts payable and receivables.

• Provide Administrative support to CEO, COO, and Human Resources.

• Prepare all sales tax documents and forms (Ex: 1099, 1040, 1020, etc.)

• Prepare and process all bank reconciliations for all entities.

• Oversee and assist in bank audits.

• Process disbursements to vendors based on reconciliation of invoices, purchase orders, and receiving documents.

• Prepare cash on delivery checks for all vendors.

• Responsible for all petty cash transactions.

• Build and maintain relationships with vendors, stake holders, and the public.

• Process vendor invoices and maintain system up to date.

• Coordinate approval process of all account payable invoices.

• Vendor payment terms negotiations.

• Coordinate all ACH payments, wire transfers, and credit card transactions.

• Frequent communication with management to inform of any specific issues.

• Invoice customers as per contracts.

• Send out reminder statements and corrected/follow up with customers and sales reps if discrepancies were found on invoices.

• Applied payments to customers’ accounts.

• 3-point processing.

• Entered 20-30 invoices daily.

• Bi-Weekly Check Run (200+ checks)

• Issued COD, sales commissions, and reimbursement checks. Technical Skills:

• Frequent communication with management to inform of any specific issues.

• Siliconcepts, Quickbooks, Treqso, Sage, Quantum

• 10-Key

Education:

• Montebello High School, Montebello, CA

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