JT

JAYA THOMAS

ad0hw3@r.postjobfree.com 404-***-**** Stone Mountain, GA 30083

Summary

Sociable Server offering years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing opening and closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.

Skills

• Up-Selling

• Opening and Closing Duties

• Food Preparation

• Tea Expertise

• Team Player

• Safe Food Handling

• Cash Register Operation

• Friendly and Outgoing

• Delivers Exceptional Customer Service

• Excellent Multi-Tasker

• Inventory Control

Experience

Starbucks Kissimmee, FL

Barista

10/2020 - Current

•Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.

•Prepared and served coffee, espresso drinks, blended coffees and teas.

•Maintained calm demeanor during high-volume periods and special events.

•Managed morning rush of customers daily with efficient, levelheaded customer service.

•Collected payments and provided accurate change.

•Described menu items to customers and suggested products based on stated preferences.

•Stocked customer service stations with paper products or beverage preparation items.

Sephora Orlando, FL

Beauty Advisor

09/2022 - 03/2023

•Showed customers how to apply makeup and other products to achieve desired looks.

•Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.

•Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.

•Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.

•Greeted customers to determine wants or needs.

Granny’s southern bbq Kissimmee, FL

Server

08/2018 - 03/2020

•Provided exceptional service to high volume of daily customers.

•Operated POS terminals to input orders, split bills and calculate totals.

•Displayed enthusiasm and knowledge about restaurant's menu and products.

•Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

•Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

•Satisfied customers by topping off drinks and offering condiments, napkins and other items.

•Served food and beverages to patrons and confirmed complete orders.

•Presented menus to patrons to answer questions about offered items and make suitable recommendations.

Education and Training

Gateway High School Kissimmee, FL

High School Diploma

05/2021

Contact this candidate