System Engineer
Resume:
Philip V. Araujo
https://www.linkedin.com/in/phil-araujo-881148192/
********@****.***
Bremerton, WA
PROFILE:
ITAR GSGO Clearance, DoD IT-2 Clearance
* ***** ** * ******* Administrator supporting the Microsoft Government Cloud
13 years Tape Library backup management preparing media for off-site storage
3 years Data Operations running Unix scripts for reports and logs
14 years of Aerospace Engineering support
SKILLS:
Microsoft: RAVE, DfM, Visual Studio, Office365, Cloud Workshop Portal, RDTools, JIT, Azure and Jarvis portal access, ITAR Torus, run Powershell commands for developers during screenshare escort sessions.
IBM: Lotus notes and Verse E-Mail, SameTime, REXX, e-TOC, TOCTD, QMX. Iron Mountain: SecureSync databases
PROFESSIONAL EXPERIENCE:
Client: Mindtree Sep 2022 to Present
Role: System Engineer
Mindtree Security Federal Endpoint Protection Team
Microsoft Defender for Endpoint Antivirus
RAVE, DfM case queues
APAC (Asia Pacific) regional support
Client: Wipro Jun 2021 to June 2022
Role: System Engineer
Microsoft Hardware Repair Group, DepCore ITAR, M365/EXO/SPO Substrate (Remote)
DoD IT-2 clearances, GSGO/ITAR Project Stream
VisualStudio, IcM, GDCO Hardware Ticket Queues
Debug, iLO and WCS servers
ITAR DMS Torus, puTTy programs
Client: Mindtree Jul 2020 to Mar 2021
Role: Senior Engineer
Microsoft EUSE Engagement/CSE Imaging Team (On-Site)
Federal support to MSIT UES Client Delivery Platform
Member of AM95 Microsoft Federal Client Imaging Group
Screenshare sessions to Microsoft Federal Users
Windows Imaging via USB
SQL, puTTy programs
Client: Mindtree Oct 2019 to Jul 2020
Role: Senior Engineer
Microsoft Teams member of M365 RTC Escort Group (Remote)
USME/GME/GCC-Low/CJIS (38 states)/DoD IT-2 clearances
IcM’s/WARM Deployments
Lockbox WARM Approvals and Screen shares for the Gov/ITAR section of Microsoft Teams
24/7 support to Federal wing of Microsoft Teams
Torus, Azure Portal, Jarvis, puTTy programs
Client: Avanade Oct 2018 to Aug 2019
Role: System Engineer
Support Microsoft Azure Fairfax Federal Cloud. 24/7 Operations support in Redmond, WA. (On- Site)
Tier 1 Analyst, Infra Consulting, with USME GSGO/CJIS/DoD IT-2 Clearances.
Provide virtual live escort maintenance sessions for production system government teams.
Escalation point of contact to Network and Data Center technicians.
Team completed over 100,000 virtual live escort maintenance sessions for production teams. Client: Leidos Nov 2016 to Sep 2018
Role: System Administrator
Support Microsoft Azure Fairfax Federal Cloud. 24/7 Operations support in Redmond, WA. (On- Site)
Tier 1 Analyst, Infra Consulting, with USME GSGO/CJIS/DoD IT-2 Clearances.
Provide virtual live escort maintenance sessions for production system government teams.
Escalation contact to Network and Data Center technicians.
Team completed over 100,000 virtual live escort maintenance sessions for production teams. Client: Pomeroy Nov 2014 to Mar 2016
Role: Lead Tape Operator, IBM (AT&T Data Center)
Contractor for IBM Cloud Managed Backup at customer site AT&T Data Center in Lynnwood, WA loading and unloading LTO4 series data tapes from IBM TS3310 and SUN L700 tape libraries. (On-Site)
Prepare tapes for Iron Mountain off-site data storage. Backup on-call support to Standard Insurance account in Hillsboro, OR.
Processed over 10,000 tapes for Iron Mountain off-site storage without any media loss. Client: Pomeroy Mar 2003 to Nov 2014
Role: Lead Tape Operator, IBM (Honeywell)
Contractor for IBM Global Services at customer site Honeywell Aerospace loading and unloading LTO3 series data tapes from IBM 3584 5-frame tape library. (On-Site)
Prepare tapes for Iron Mountain off-site data storage.
Print and distribute mainframe reports and invoices. Processed over 10,000 tapes for Iron Mountain off-site storage without any media loss.
Client: PhotoWorks Feb 2000 to Mar 2003
Role: Data Operations
Generate backup reports during graveyard shift using UNIX and Windows scripts. (On-Site)
Process digital film prints from online requests.
Load printers with proper forms and distribute reports to company departments. Client: Boeing Mar 1984 to Nov 1998
Role: Data Analyst
Engineering Technical Aide supporting 737 and 757 Aerodynamics Certification group (On-Site)
Compiled Aerodynamics sections of 4 Certification Flight Manuals approved by the FAA
Member of 777 Noise, Transonic Wind Tunnel, Integrated Systems Lab and Military Groups EDUCATION:
Drafting Certificate, Renton College, Renton, WA
Contact this candidate