Philip V. Araujo

https://www.linkedin.com/in/phil-araujo-881148192/

ad0hvo@r.postjobfree.com

564-***-****

Bremerton, WA

PROFILE:

ITAR GSGO Clearance, DoD IT-2 Clearance

* ***** ** * ******* Administrator supporting the Microsoft Government Cloud

13 years Tape Library backup management preparing media for off-site storage

3 years Data Operations running Unix scripts for reports and logs

14 years of Aerospace Engineering support

SKILLS:

Microsoft: RAVE, DfM, Visual Studio, Office365, Cloud Workshop Portal, RDTools, JIT, Azure and Jarvis portal access, ITAR Torus, run Powershell commands for developers during screenshare escort sessions.

IBM: Lotus notes and Verse E-Mail, SameTime, REXX, e-TOC, TOCTD, QMX. Iron Mountain: SecureSync databases

PROFESSIONAL EXPERIENCE:

Client: Mindtree Sep 2022 to Present

Role: System Engineer

Mindtree Security Federal Endpoint Protection Team

Microsoft Defender for Endpoint Antivirus

RAVE, DfM case queues

APAC (Asia Pacific) regional support

Client: Wipro Jun 2021 to June 2022

Role: System Engineer

Microsoft Hardware Repair Group, DepCore ITAR, M365/EXO/SPO Substrate (Remote)

DoD IT-2 clearances, GSGO/ITAR Project Stream

VisualStudio, IcM, GDCO Hardware Ticket Queues

Debug, iLO and WCS servers

ITAR DMS Torus, puTTy programs

Client: Mindtree Jul 2020 to Mar 2021

Role: Senior Engineer

Microsoft EUSE Engagement/CSE Imaging Team (On-Site)

Federal support to MSIT UES Client Delivery Platform

Member of AM95 Microsoft Federal Client Imaging Group

Screenshare sessions to Microsoft Federal Users

Windows Imaging via USB

SQL, puTTy programs

Client: Mindtree Oct 2019 to Jul 2020

Role: Senior Engineer

Microsoft Teams member of M365 RTC Escort Group (Remote)

USME/GME/GCC-Low/CJIS (38 states)/DoD IT-2 clearances

IcM’s/WARM Deployments

Lockbox WARM Approvals and Screen shares for the Gov/ITAR section of Microsoft Teams

24/7 support to Federal wing of Microsoft Teams

Torus, Azure Portal, Jarvis, puTTy programs

Client: Avanade Oct 2018 to Aug 2019

Role: System Engineer

Support Microsoft Azure Fairfax Federal Cloud. 24/7 Operations support in Redmond, WA. (On- Site)

Tier 1 Analyst, Infra Consulting, with USME GSGO/CJIS/DoD IT-2 Clearances.

Provide virtual live escort maintenance sessions for production system government teams.

Escalation point of contact to Network and Data Center technicians.

Team completed over 100,000 virtual live escort maintenance sessions for production teams. Client: Leidos Nov 2016 to Sep 2018

Role: System Administrator

Support Microsoft Azure Fairfax Federal Cloud. 24/7 Operations support in Redmond, WA. (On- Site)

Tier 1 Analyst, Infra Consulting, with USME GSGO/CJIS/DoD IT-2 Clearances.

Provide virtual live escort maintenance sessions for production system government teams.

Escalation contact to Network and Data Center technicians.

Team completed over 100,000 virtual live escort maintenance sessions for production teams. Client: Pomeroy Nov 2014 to Mar 2016

Role: Lead Tape Operator, IBM (AT&T Data Center)

Contractor for IBM Cloud Managed Backup at customer site AT&T Data Center in Lynnwood, WA loading and unloading LTO4 series data tapes from IBM TS3310 and SUN L700 tape libraries. (On-Site)

Prepare tapes for Iron Mountain off-site data storage. Backup on-call support to Standard Insurance account in Hillsboro, OR.

Processed over 10,000 tapes for Iron Mountain off-site storage without any media loss. Client: Pomeroy Mar 2003 to Nov 2014

Role: Lead Tape Operator, IBM (Honeywell)

Contractor for IBM Global Services at customer site Honeywell Aerospace loading and unloading LTO3 series data tapes from IBM 3584 5-frame tape library. (On-Site)

Prepare tapes for Iron Mountain off-site data storage.

Print and distribute mainframe reports and invoices. Processed over 10,000 tapes for Iron Mountain off-site storage without any media loss.

Client: PhotoWorks Feb 2000 to Mar 2003

Role: Data Operations

Generate backup reports during graveyard shift using UNIX and Windows scripts. (On-Site)

Process digital film prints from online requests.

Load printers with proper forms and distribute reports to company departments. Client: Boeing Mar 1984 to Nov 1998

Role: Data Analyst

Engineering Technical Aide supporting 737 and 757 Aerodynamics Certification group (On-Site)

Compiled Aerodynamics sections of 4 Certification Flight Manuals approved by the FAA

Member of 777 Noise, Transonic Wind Tunnel, Integrated Systems Lab and Military Groups EDUCATION:

Drafting Certificate, Renton College, Renton, WA

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