Kiara M. Gates

**** **** ***** *****

Conyers, GA 30013

Cell: 501-***-****

Email:ad0huq@r.postjobfree.com

Objective: Accurate task-driven professional who is committed, results-oriented, and proactive. Demonstrates leadership ability including strong interpersonal communication skills. Able to multi-task and work effectively with a large volume of information. Highly organized and capable of prioritizing workloads to meet deadlines. I possess 5+ years of experience in exceptional customer service, loan processing, loss mitigation and building long/short term relationships with loyal clients/customers. Proficient in the entire Microsoft Suite (excel, power point, and Microsoft). I have knowledge in some accounting and mortgage background.

Professional Experience:

Georgia Institute of Technology- Accountant III 08/2021-PRESENT

• Enters high volumes of expense reports in Workday for processing travel and non-travel reimbursements.

• Have Working knowledge of Student Government Association (SGA) payment policies and procedures.

• Resolves invoice rejections relating to PO discrepancies and other accounting errors.

• Provides excellent customer service to internal and external customers.

• Make purchases on behalf of the department and student organizations with purchasing credit card.

• Works with Financial Analyst II on setting up and preparing Bill calendar for weekly meetings.

• Support the Workflow of Student Organization Finance Office with other assigned duties.

• Calculated and issued financial forecast and operating metrics.

• Reconciled Bank Statements

• Prepared Bank Deposits

• Tracking and recording outstanding obligations to vendors and suppliers

• Timely processing and scheduling of payments

• Maintaining accurate records of payable amounts

• Effective communication and coordination with vendors to resolve payment issues. Small Business Administration -Loan Processor 07/2020- 08/2021

• Performed various tasks related to loan processing, origination, servicing, guaranty purchasing, and liquidating, with a focus on complex or problematic loans.

• Reviewed loan files to understand specific requirements, collateral, and terms of each loan.

• Analyzed and evaluated requests from borrowers or participant lenders, considering the borrowers' financial condition and their impact on SBA's interests.

• Ensured loan documentation was accurate, verified, and in compliance with company policies.

• Conducted financial analysis using cash flow projections and ratio analysis to identify trends and take corrective actions.

• Provided extensive servicing, purchasing, or liquidation for complex delinquent loans, addressing underlying problems to protect the Agency's interests and small businesses.

• Assisted lenders with inquiries and conducted necessary research to address recently submitted actions.

• Utilized various software programs, including Microsoft Word, Excel, Access, and Outlook, to perform daily tasks.

• Supported office operations by handling other loan processing, servicing, purchasing, liquidation, or transactional activities as needed.

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