Lourdes Engel

630-***-****

ad0huc@r.postjobfree.com

Chicago, IL

Dedicated professional with a passion for achieving excellence in every endeavor. Strong background in problem-solving and a keen eye for detail, excels in any collaboration. Known for exceptional communication skills, adaptability, and a commitment to continuous improvement. Thrives in fast-paced environments and consistently delivers results that drive success. Detail-oriented professional experience in providing exceptional administrative and organizational support in busy office settings. Possesses excellent interpersonal skills and ability to interact with a diverse group of individuals. Proficient in current office software applications and quick learning to company programs.

EXPERIENCE

Server, Demotte, IN

Boundary Waters Restaurant, August 2023-October 2023

● Provided excellent customer service by anticipating needs and responding promptly to requests.

● Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders.

● Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.

● Memorized menu to help diners make informed meal choices.

● Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.

Preschool Teacher’s Aide, Valparaiso, IN

Montessori Academy Valparaiso, November 2022-August 2023

● Helped teachers manage student behavior in the classroom through positive reinforcement techniques such as praise.

● Prepared classroom learning materials and activities prior to start of school day.

● Fostered an inclusive environment where all students felt welcomed regardless of race or religious background.

● Kept classroom and play areas tidy and well-organized for safety.

● Developed strong relationships with children and their families while providing a safe, nurturing environment.

● Coordinated snacks, nap time and bathroom activities for children throughout school day.

Daycare Teacher, Valparaiso, IN

Growing Kids Learning Center, February 2020-February 2021

● Attended to children's needs by feeding them, dressing them, and changing them.

● Monitored classroom environment closely to maintain safety standards at all times.

● Digitally recorded diaper changes, food and feeding times, and safely sent photos of their children to parents.

SKILLS

Time Management

Team Bonding

Strong Interpersonal Skills

Verbal and Written

Communication

Issue Resolution

Customer Service and

Rapport

Type 90 Wpm

Courteous Phone

Demeanor

Sorting and Labeling

Dedicated Team Player

Social Media Knowledge

Grammar Understanding

General Restaurant and

Serving Knowledge

Food Safety Knowledge

LANGUAGES

English: Native

Spanish: Advanced

● One on one learning time with older students such as reading, writing, and creative works.

Fashion Model, Chicago, IL

ONE Management Models, January 2016-January 2021

● Experience with social media, email, and other communication platforms.

● Provided efficient and courteous service to clients at all times.

● Focused on learning new skills and staying updated with industry changes.

● Worked with coworkers to complete tasks.

● Proficient national traveling, navigation experience and independent problem solving from a young age.

● Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

COMMUNITY

Food Distributor 2020

● Participated in a volunteer mission to distribute food to families and children in a rural Mexican village in Jalisco. Collaborated with a local restaurant to provide essential sustenance to those in need, fostering community support and making a positive impact on the lives of underprivileged individuals.

EDUCATION

Valparaiso High School

Valparaiso, IN June 2016-2019

● Graduated one year early with CORE40 Diploma

● Participant member of Earth and Spanish Club

Ivy Tech Community College

Valparaiso, IN 2020-2021

● Multiple Psychology and other prerequisite credits

● Completed some Associate Early Childhood Education program credits

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