NANDHINI BALAKRISHNAN

Financial Operations & Compliance

Coimbatore, India +91-807******* ad0hua@r.postjobfree.com As a highly motivated, energetic and result-driven professional with four years of significant and progressive experience in Financials, Policy and regulations, I have honed my skills in auditing and financial operations through different models in retail banks. I have successfully handled various tasks in branch banking, including reconciliation of financial data, general ledgers, client service and tax computation for HNI customers.

PROFESSIONAL EXPERIENCE

ICICI Bank Limited Coimbatore, India

Branch Operations Head FEB 2021-FEB 2022

Acquired new SME clients for the bank and performed various financial activities as per the customer requirements.

Ensured adherence to operations manual, circulars, and implemented measures to avoid critical and non-critical audit errors while delivering quality output.

Maintained no. of current accounts and increased wallet share by cross-selling products to customers.

Managed trade finance, general blog operation for cash management services i.e., working capital cycle of the company. IndusInd Bank Limited Tiruchengode, India

Deputy Manager JAN 2020-AUG 2020

Monitored and oversaw the disbursements and collections, monitored financial risks and raised red flags as and when applicable.

Maintained continuous customer engagement, proactively resolving customer issues and queries.

Acquired and developed relationships with new customers to expand the bank's business.

Achieved targets for fee, net interest income and growth of book. Axis Bank Limited Madurai, India

Assistant & Deputy Manager JULY 2016-JAN 2020

Managed overall banking operations and sales of the bank, coordinating with teams to accomplish goals and objectives with available resources.

Handled day-to-day activities in coordination with internal and external departments to ensure smooth business operations.

Oversaw the management of general ledger accounts and regularly maintained records for structure visits and audit purposes.

Built and maintained strong business relationships with major clients, ensuring maximum customer satisfaction by achieving delivery and quality norms.

Conducted team building activities and motivated team members in problem-solving. EDUCATION

Master in Business Administration (MBA)

(Percentage: 80.1%)

Sona School of Management, Salem, India SEP 2014-APR 2016 Bachelor of Commerce (Percentage: 70.0%) PSG College of Arts & Science, Coimbatore, India JUNE 2011-MAY 2014 SKILLS

Languages : English (C1), Tamil (Native)

Technical Skills : Tally ERP-9, IRDA Certified, NISM Certified Soft Skills : Analytical, Pro-active, Leadership, Teamwork, Communication, Responsible ADDITIONAL INFORMATION

Demonstrated exceptional performance in the Energize-the billions program, securing a top 5 position in the state and earning eligibility for an international business meet.

Recognized as the Overall Best Performer of the year 2018 in CPL (Coimbatore Premier League) and awarded a Cash Prize for the outstanding achievement.

CERTIFICATIONS

Insurance Regulatory and Development Authority (IRDA)

National Institute of Securities Markets (NISM)