Arnetha Johnson

Oklahoma City, OK

ad0hu6@r.postjobfree.com

+1-405-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Fulfillment Associate

Amazon - Oklahoma City, OK

June 2021 to December 2022

Receiving and processing customer returns. In a fast-paced, evaluating the condition of returned items to determine if they can be resold.

Production Line Worker

Tyson Foods Incorporated - Vernon, TX

July 2017 to April 2018

Shipping raw product packaging rotating also labeling and maintaining a safe work environment Customer Service Representative

Sitel - Norman, OK

December 2013 to March 2015

Answer inbound calls within guidelines/goals established by the clients Consistently achieve call quality score goals to meet client and customer satisfaction goals Multi-task in several computer applications while holding a conversation with a customer. Ability to interact positively with customers, peers and supervisors Scheduler

The Alarm Group - Norman, OK

January 2012 to November 2013

Organize and complete scheduling in a timely manner. The use of Microsoft Excel to make new work orders, answering multiple phone lines, filing and faxing papers Customer Service and Technical Support Associate

Convergys - Moore, OK

December 2009 to January 2011

Assists with complaints, orders, errors, account questions, billing, cancelation, and other queries. Uninstalling/reinstalling the software, clearing cookies, password reset Material Handler

Astellas Pharmaceuticals - Norman, OK

January 2008 to March 2009

Performing physical task receiving handling and production staging of supplies, assists in receiving inspecting, and physical release of material, and also maintaining a safe work environment Education

Medical Assistant /phlebotomy

Oklahoma Health Academy - Moore, OK

January 2008 to December 2008

Diploma

Norman North High School - Norman, OK

May 2007 to August 2007

Skills

• Assembly Line

• General Labor

• Multi-line Phone Systems

• Phlebotomy

• Materials Handling

• Venipuncture

• Vital Signs

• Experience Administering Injections

• Communication skills

• Customer service

• Computer literacy

• Negotiation

• Packaging

• English

• Customer support

• Computer skills

• Leadership

• Medical terminology

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