Katy Rodriguez

305-***-**** ad0hty@r.postjobfree.com

Experience

Shift Leader / Server Apr. 2020 – Present

Sushi Sake Miami, FL

• Managed the allocation of staff duties and responsibilities for the shift, ensuring that all positions are adequately staffed to meet customer demands

• Oversaw inventory control and restocking of sushi ingredients, communicating with the kitchen and front-of-house to maintain a seamless flow of service

• Maintained knowledge of the sake and beverage menu, providing recommendations, and assisting customers in selecting suitable parings for their meals

• Proficiently captured precise and thorough food and beverage orders from patrons, meticulously noting special requests, allergies, and dietary restrictions

Server Jan. 2020 – Apr. 2020

Sokai Miami, FL

• Demonstrated expertise in multitasking and time management, effectively managing multiple tables and orders

• Prioritization of food service timing to ensure prompt delivery of fresh dishes, coordinating seamlessly with kitchen and bar staff

• Proven ability to provide outstanding customer service, ensuring a delightful dining experience Server Nov. 2018 – Dec. 2019

Private Events Miami, FL

• Developed strong working relationships with clients, resulting in repeat bookings and positive referrals.

• Maintained a professional demeanor while delivering personalized and attentive service to create a memorable experience for event guests

• Collaborated directly with event hosts and organizers to comprehend their distinct beverage and food preferences and requirements

Server Oct. 2016 – Aug. 2018

Basil Personal Chef Miami, FL

• Assisted in setting up dining areas, ensuring an inviting and aesthetically pleasing atmosphere.

• Served a variety of gourmet dishes, explaining the ingredients and preparation techniques to enhance the dining experience

• Collaborated with the chef to coordinate the timing of food service, ensuring seamless transitions between courses Bartender Oct. 2008 – Sep. 2016

La Scala Miami, FL

• Delivered exceptional customer service by providing personalized attention, anticipating customer preferences, and ensuring an enjoyable and memorable bar experience

• Proficiently handled cash transactions, accurately processing payments, and maintaining an organized cash register

• Managed multiple tasks and customer orders simultaneously while maintaining attention to detail and efficiency Server Aug. 2004 – Oct. 2008

La Bruschetta Miami, FL

• Presented dishes with precision, describing ingredients and preparation techniques with enthusiasm, elevating the overall dining experience for guests

• Thrived in a fast-paced, high-pressure environment, adeptly handling unexpected challenges and resolving guest issues promptly and professionally

• Facilitated seamless interactions with international guests, bridging language barriers and creating a welcoming atmosphere.

Skills & Education

Languages: English (Proficient), Spanish (Native)

Skills: Service Delivery, Customer Service, Mixology and Beverage Expertise, POS Systems, Upselling, Detail oriented Education: B.A in Hotel Administration

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