Bret Norman Scoggin

ad0hrz@r.postjobfree.com • LinkedIn

Reno, NV, 89523 • 775-***-****

Program Director Profile

Highly analytical, resourceful, and performance-driven professional with comprehensive experience in delivering training and guidance to individuals to meet and exceed goals.

Commendable expertise in developing and implementing special projects for STEM, curriculum development, and organizational expansion while designing plans with focus on meeting core and vocational structural needs. Known for increasing efficiency, productivity, and customer satisfaction score by leading all aspects of program management, including safety, schedule, budget, reporting, HR, and client experience. History of identifying problems and implementing effective solutions to mitigate risks. Bilingual (Italian and Spanish) communicator; fostering long-term professional relationships with internal/external stakeholders. Proficient in MS Projects, CRM, Microsoft Office suite, Quicken, Operational Systems, and business-related applications such as Construction Scheduler and eService. Looking for positions in the construction and manufacturing industries.

Areas of Expertise

•Program Creation & Direction

•Program Management

•Problem Resolution

•Organizational Growth

•Continuous Improvement

•Community Management

•Operations Management

•Budgeting & Forecasting

•Customer Satisfaction

•Plan Development

•Outside Sales

•Strategic Planning & Execution

•Human Resource Management

•Team Training & Leadership

•Collaboration & Communication

•Project Estimation

Key Accomplishments

●Successfully completed program process determination in three months (expected timeline of two years) while working in WCSD Transportation department.

●Improved students’ proficiency test by 33% via delivering training and guidance to teachers in teaching techniques.

Career Experience

Outside Sales Representative, Penhall Company and Penhall Technologies, NV 2023 – Present

Sell excellent construction services by establishing and maintaining effective contact with potential buyers. Plan, develop, coordinate, and administer onsite construction engineering activities for small projects. Identify new work leads and supervise lead follow-up, record keeping, and information distribution while offering estimates on demolition scopes on Jobs. Determine client needs and evaluate company resources and capabilities in light of those needs.

●Directed a highly successful program to expand client book with new and former customers

Area GPR Field Supervisor, Penhall Company and Penhall Technologies, NV 2022 – 2023

Led and oversaw four offices of GPR Analysts, including Reno, Sacramento, Santa Clara, and San Leandro. Aligned GPR scanning efforts with four branches and their clientele while coordinating with analysts on hiring, evaluation, training, and problem resolution.

●Supported GPR technology efforts and directed directional changes in partnership with senior management.

●Improved work environment and terminated toxic situations causing high levels of turnover and employee dissatisfaction by managing four branches of Penhall company.

Consultant to Charter and Public Schools, Athenic Intelligence, NV 2014 – 2022

Delivered consultation and guidance to professionals looking to establish/improve charter schools, and vocational (CTE) programs. Shared issues with State of Nevada by collaborating with local charter school groups while representing needs/concerns of Charter and Private Schools as an Education Lobbyist with Nevada State Legislature.

●Served as integral member of Adam Laxalt Education Committee and created several plans, including education plan K-12 for the State of Nevada and parental choice in education; plans are being adopted by governors.

●Developed Laxalt position plan on Vocational Education Expansion in State of Nevada.

Principal, St. Albert the Great Catholic School, NV 2014 – 2017

Spearheaded and administered all interactions with parent, parish, diocese, state, county, and national administration. Devised and managed budgets, as well as supervised buildings and grounds. Coordinated with and reported to state and local agencies, ensuring compliance with rules and regulations that all schools must follow. Organized high-stakes testing, including coordinating SAT and ACT tests. Communicated with parents and diocese-upper administration to update them on school programs and other activities while collaborating with external stakeholders for after-school programs, music, chess, and science club.

●Monitored all operations, including devising/evaluating programs, preparing curriculum, training/assessing employees, and leading human resource management.

●Hired, trained, supervised, and evaluated personnel and teams.

●Forecasted, prepared, and adjusted budgets, wrote grants, and received money from grants.

Teacher/Special Projects Coordinator, Academy for Career Education, Charter HS, NV 2009 – 2015

Managed execution of special projects for STEM, curriculum development, transportation, and building expansion. Designed detailed expansion plan for school with focus on core and vocational structural needs.

●Devised student placement program for placing +90% of all eligible students prior to graduation.

●Augmented enrollment and demand for graduates with vocational proficiency, as well as increased public awareness by creating community outreach programs.

●Initiated, led, and oversaw program expansion efforts in partnership with stakeholders, including communicating with contractors to expand physically and vocational companies to support educational efforts within school.

Career Note

Divisional Director of Customer Relations, Senior Production Manager Community Manager: Pulte / Del Webb Homes…Centex Homes

●Directed construction process for 250 homes, including managing 32 subcontractors and evaluating pricing budgets.

●Designed/executed business unit strategy, provided technical training, coaching, and mentoring for customer relations managers and business development team members to improve client experience.

●Increased customer satisfaction scores from 70% long-term/82% short-term to 98% overall (highest in the nation).

●Led homeowner satisfaction figures, data, and scores by developing new program to help Del Web homeowners to upgrade their homes, resulting in receiving highest award in company across the country - the Top Gun award.

●Community Manager for Del Webb Homes, Sierra Canyon, Reno

Additional Experience

Excursions Manager Washoe County School District

Director/Site Administration Nevada State High School

Sales Process and Training Consultant Miller Heiman

Owner B & S Enterprises

Teacher, Secondary Science/Math Carson City School District

Coordinator for Rehabilitation Medicine/Neurology Reno Veterans Administration Medical Center

Branch Manager, Loan Officer Norwest Financial

Branch Manager Transamerica Insurance

Education

Master of Education in Advanced Teaching and Leadership with Specialization in Administrative Leadership

Graduate Teaching Certificate, Secondary Education

Sierra Nevada College, Incline Village, NV

Bachelor of Business Administration in Finance/Economics and minor in Marketing, Management, IT

Baylor University, Waco, Texas

Licenses & Certifications

Wisconsin Instructional Design System (WIDS) Certified facilitator: developed and conducted instructor technical training for improving industrial production

Building Quality Relationships (BQR) Certified facilitator: designed to increase trade involvement in the building process; encourages team involvement and enhances communications

School Accreditation, Team Leader Certified Completed training program to allow both participation and leadership on a School Accreditation Team

Affiliations

Reno City Council Neighborhood Advisory Board, Somersett Association Community Standards Committee, Director Vue HOA, St. Albert School Board, Knights of Columbus

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