Danny Clemenson

ad0hqc@r.postjobfree.com 847-***-****

SUMMARY

A details-oriented technical sales solutions specialist with the ability to adapt to unique situations and address specific buyer needs. Focus on establishing rapport and building long term relationships with people at all levels of responsibility. Works to deliver a result, not just a service.

SKILLS

Dynamics GP Administration and Development

Dynamics BC Demonstration and Administration

SQL Administration and Development

SSRS Report Development

Dynamics 365 CRM

Office 365 Suite

Power BI

Crystal Reports

Leadership Presentations

Vendor Relationships

Team Building

Employee/User Training

Contract Negotiation

Project Management

Warehouse Operations and reporting

Sales Order Processing and reporting

Inventory/Purchasing Processing and Reporting

Video Demonstration Recordings

GAP Selling

SaaS Sales

PROFESSIONAL EXPERIENCE

Integrity Data, Lincoln IL 2020-2023

Technical Sales Specialist

Responsible for demonstrating, translating, and explaining technical information to current and prospective customers and partners, focusing on demonstrating how Human Resource, Time Management and Payroll Solutions can solve specific problems.

Development of Power BI Reporting “Metrics that Matter” displaying where the sales and marketing team is in the process of moving leads and opportunities through the sales process.

New Product Implementation Testing, Documentation, Training and Demonstrating to internal and external customers and prospective customers. Liaison between the sales team and the development team for new features added to the solution.

Responsible for GAP selling training and game tape reviews of recorded Discovery and Demonstration calls.

PROGRESSIVE COMPONENTS, Wauconda, IL 1998-2019

Network and Software Development Coord/Business Analyst

Project and Development Leader for internal and external software implementations.

Planned, designed, development, testing, implementation, technical support, change management and site installation of all IT projects.

Project Management and support for all migrations of Dynamics GP from Mac OS to GP 2016r2 on SQL 2014.

Vendor Relationship Management: AT&T, CDW, Comcast, Microsoft, etc.

Configuration and maintenance of twelve+ third-party products that integrate within a multi-currency and multi-companies MS Great Plains environment.

Configuration of all internet and external connections between locations and management of all related annual contracts.

Development of reporting tools using Crystal Reports 2013, MS Access Office 365, MS SQL 2012, MS Visual Studio 2012, SSRS (SQL Reporting Services), and Power BI.

Development and maintenance of MS Analysis Cubes and migration to Solver BI360 Data Warehouse Cloud, and OSR (One Stop Reporting) report development.

Migration, configuration, and maintenance of phone systems with the management of service contracts for long distances. (Singapore, Germany, UK).

Configuration and maintenance of CRM (Contact Management Systems) to ERP databases.

Configuration and maintenance of user external connectivity, work resources (published applications), RD Web applications, RDP, Terminal Services, and Citrix connections for remote offices US (CA, IL, MA, SC, MN), UK, Germany, Singapore, and Canada.

Configuration and maintenance of global internal network, locations, Singapore, Germany, and UK

Danny Clemenson PAGE TWO

along with US offices.

Configuration and maintenance of email system (antivirus, antispam, spyware) Exchange Office 365.

Project management support for migration from Prem Office licensing to Office 365.

Development of support, requisition, and project processing for all locations using Dynamics 365 CRM online.

CEI, Brooklyn Park, MN 1993-1998

General Manager (1996-1998)

Developed and managed employee & training manuals.

Performed training and orientation of new employees.

Managed new product marketing and development.

Sales Manager/Trainer (1995-1998)

Trained and coached thirty+ telephone salespeople.

Managed branch office and product line.

Trained and implemented product line sales teams.

Software Project Leader/Programmer (1993-1998)

Full responsibility of planning, designing, development, testing, implementation, technical support, and site installation of the following projects:

Development of FileMaker Pro database that automatically dials and updates records for the sales representatives in preparation for predictive dialing system.

Development of predictive dialing server using Windows NT, SOL 6.0, C++, and other cross-platform tools.

Development of UPS Manifest System integrated with Great Plains Accounting on Macintosh computers and maintenance of annual updates for internal and external customers.

Updated Great Plains from multiuser to client server.

Developed printer driver that converts Macintosh ImageWriter protocol to DOS-based dot matrix printers.

Set up of branch office PBX, network, computers, and other office equipment.

ZEP Mfg. Co, Atlanta, GA 1989-1993

Administrative Asst. Roseville, MN Branch

Purchasing of Custom Equipment

Inventory Management

Receivables and Returns Management

EDUCATION PROFESSIONAL DEVELOPMENT

Project Management, Quinlan School of Business Executive Education, Chicago, IL

Principle Centered Leadership, Covey Leadership Center, West Valley City, UT

Graduate Programs in Software Development, University of St. Thomas, St. Paul, MN

B.A., Communications, minor: Industrial Technologies, University of Minnesota, Duluth, MN

CERTIFICATIONS

MCTS Microsoft Windows Server 2008 Network Infrastructure, configuration - 2009

CompTIA Network+ Certified - 2010

MCTS Microsoft Office SharePoint Server 2007 Configuration – 2010

PROFESSIONAL COMMUNITY

DYNAMICS COMMUNITIES, Fargo, ND 2015-Present

Chicago GPUG Chapter Leader/Volunteer

Schedule quarterly meetings at the Microsoft offices in Chicago and Downers Grove.

Prepare agendas and speakers for each meeting.

Run and present quarterly meetings.

Work with other chapters to hold regional meetings.

GPUG Chicago IL Chapter of the Year 2019.

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