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Sales Representative Customer Service

Location:
Corpus Christi, TX
Salary:
55000
Posted:
October 19, 2023

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Resume:

SUMMARY

SKILLS

EXPERIENCE

GUNNAR

GIDDENS WWW: Bold Profile

ad0hq6@r.postjobfree.com

210-***-****

Abilene, TX 79602

Customer-oriented sales professional with 28 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions. High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in construction materials to building robust solutions that enhance loyalty, promote retention and support revenue objectives.

• Product and Service Knowledge

• Sales Closing

• Product Management and Pricing

• Inside and Outside Sales

• Territory Sales

• Post-Sales Support

• Relationship Selling

• Product Merchandising

• Account Management

• Prospecting Skills

• Negotiation Tactics

• Sales Forecasting

• Concrete Construction Knowledge

• Key Account Generation

• Customer Retention Abilities

• Sales Development

SALES REPRESENTATIVE

US Concrete (Acq 2021 by VMC) 2001 to 05/2023 - Abilene, TX Sold aggregates, ready mixed concrete, concrete pumps and value-added products to Commercial, Industrial, TxDOT and large accounts

Initialized approximately $7.5 million of new gross annual sales of ~50,000cys of concrete at an average selling price of $150.00/cy throughout a 28 county area

Priced, sold and maintained Aggregates sales and deliveries of approximately $10 million in sales with ~$14/ton average selling price on ~750,000 tons of material

• Listened to customer needs to identify and recommend best products and services.

• Identified customer needs by asking questions and advising on best solutions.

• Greeted and assisted customers to foster positive experiences.

• Produced sales documents, finalized deals and filed records. Drove sales of company products and services by meeting with customers using strategic and organized approach.

• Developed key customer relationships to increase sales.

• Answered product questions with up-to-date knowledge of sales and promotions. Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

Presented products and services to prospective and existing customers to meet client needs.

Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

• Contacted new and existing customers to outline benefits of products.

• Fostered relationships with customers to expand customer base and retain business.

• Created successful strategies to develop and expand customer sales. Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.

• Monitored customer order process and addressed customer issues.

• Demonstrated product features to align with customer needs. EDUCATION AND

TRAINING

CERTIFICATIONS

HOBBIES

ACTIVITIES AND

HONORS

REFERENCES

• Improved overall customer purchasing experiences to promote steady revenue. Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

SALES REPRESENTATIVE

PumpStar Concrete Pumping 1996 to 2001 - Buda, TX

Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

• Fostered relationships with customers to expand customer base and retain business. Followed-up with clients after installations to assess quality service and customer satisfaction.

Drove sales of company products and services by meeting with customers using strategic and organized approach.

SALES REPRESENTATIVE

BFI 1994 to 1996 - Austin, TX

• Developed key customer relationships to increase sales. Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

• Fostered relationships with customers to expand customer base and retain business.

• Created successful strategies to develop and expand customer sales.

• Monitored customer order process and addressed customer issues.

• Adhered to company initiatives and achieved established goals.

• Improved overall customer purchasing experiences to promote steady revenue. Texas State University - San Marcos, TX

Some College (No Degree)

Physics

Angelo State University - San Angelo, TX

Some College (No Degree)

Physics/Mathematics

• Concrete Field Testing Technician Grade 1, American Concrete Institute - 20 years

• Hunting

• Grandkids

• Golf

• Clay Sports

• Member, Associated General Contractors of Texas, Heavy Highway

• Member, Associated Builders and Contractors

• Member, Texas Association of Builders HOME-PAC

• Member, Big Country Home Builders

• Member, San Angelo Home Builders Association

Ryan Greaves - Technical Services, QA/QC Manager Vulcan Materials, Brownwood, Tx 325-***-**** ad0hq6@r.postjobfree.com

Lance Nelson - Aggregate sales Manager Vulcan Materials, Euless, tx 972-***-**** ad0hq6@r.postjobfree.com

Robert Ray - Owner Robert Kent Construction Fort Worth Tx 817-***-**** ad0hq6@r.postjobfree.com

• Dave Campbell - Johnston industries Estimator/VP Marion, Tx 210-***-****

• Mike Ledsome - Owner L&M Oilfield Equipment and Services Odessa, Tx 817-***-****



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