Nursing, Leadership and management. Excellent written and verbal comm
Resume:
JOANN K. KRONTZ
**** ***** **., ******, ** *****
**********@*******.***
Compassionate and resolute professional nurse with 30 years of experience. Proven ability to lead a team during challenging times. People skills and good collaborating with all team members to achieve good patient outcomes.
EXPERIENCE
2012 – 2023
OR AND AMBULATORY SURGERY CENTER MANAGER 3/2019-7/2023
SERVICE LINE SUPERVISOR, Henry Ford Allegiance Health Jackson, MI
2012-3/2019
Manage daily operations for service lines: general, GYN, GI, ENT, oral, plastics, robotics, and trauma.
Capital budget process, research, trial, and purchase equipment. Committees: Surgical VAT, policy and procedure, Robotic Steering, Trauma Operations Committee and Unit Base Council Hospital Acquired Infection Reduction, Surgical Site Infection task force
2006 -2012
OR LLC, MANAGER, Sparrow Health SysTEM Lansing, MI
Responsible for collaborating with Outpatient Surgery, PACU and anesthesia management to improve efficiency and implement improved processes.
Maintain data, reported monthly to Board of Managers for LLC.
Service Excellence – OASIS Pre-registration Team, Chair. Implemented change in pre-registering patients.
1/2006-11/2006
Managed daily operations Endoscopy unit with four rooms.
1997 – 2006
JACKSON OUTPATIENT SURGERY CENTER MANAGER Jackson, MI
Manage daily operations – three operating rooms and two suites.
Quality management, planning, implement and evaluating patient care processes.
New GI Center for Digestive Health: Developed patient flow process, staffing model, hired staff.
Physician Satisfaction Committee – chairperson, set goals, evaluate processes, implement change and re-evaluate process.
1981 - 1997
W. A. FOOTE MEMORIAL HEALTH SYSTEM Jackson, MI
LPN Scrub Tech 1981-1987
RN Circulator 1987-1989, operated cell saver and laser
RN Surgery Coordinator 1989-1992
Charge Nurse (Board Runner), 1992-1997
EDUCATION
DECEMBER 1999
BACHELOR OF SCIENCE IN NURSING, Eastern Michigan University
MAY 1987
ASSOCIATE DEGREE IN NURSING, Jackson community College
DECEMBER 1979
CERTIFICATION FOR PRACTICAL NURSING, Jackson community College
SKILLS
Strong people skills and effective communication
Complete projects within given deadlines
Collaborative
30 years leadership experience within Surgical Services
Active listening and social perceptiveness
ACTIVITIES
2012-2019
Volunteer for Community White Coat Tour – Invited community members (prominent community members, Primary Physicians, Board Members, High School Students) to tour our Surgery department. Demonstrated new equipment, different surgical procedures and surgeons presented to the guests.
Certifications:
BLS 2025
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