Customer Service Administrative Assistant
Resume:
Kimberly A Gohery
Philadelphia, PA 19111
ad0ho9@r.postjobfree.com
OBJECTIVE: Outgoing, enthusiastic, and motivated team player seeking a customer service position where I can utilize my outstanding typing/computer skills, organizational and people skills to support the clients as well as anyone in need.
Skills
●Advanced in Microsoft Office Suite
●People Person
●Typing Speed of 80 wpm
●Critical Thinker
●Team Player
●Fast Learner
●Attention to Detail
●Excellent Memory
●Dedicated to go beyond the call of duty to achieve success
Experience
FEBRUARY 2023 – APRIL 2023
ShopRite – Seafood Department
●Receive morning shipments and stock seafood counter
●Wait on customers with orders and also steam fish according to customer requests. Answer customer’s questions regarding products, cooking information, as well as the sales information each week.
●Prepare seafood salad and flavored shrimp and weigh and tag it for sale. Also monitor
seafood in case to make sure they are not expired.
SEPTEMBER 2017 – NOVEMBER 2022
Instacart – Customer Service and Delivery
●Log in and accept jobs for shopping and delivery
●Interact with customers to ensure that the order is correct and timely
●Offer suggestions to determine if replacements or refunds should be made
SEPTEMBER 2015 - NOVEMBER 2017
Shipt – (Target)
●Sort packages according to address and zip code, scan packages and load them for delivery
●Load packages according to address and zip code and deliver in a timely manner
●Log in and answer customer questions or requests for information
●Monitor email for requests and forward them to the right department
●Print labels and send packages with wrong addresses, etc. to the correct address
SEPTEMBER 2002 – FEBRUARY 2014
Independence Blue Cross – Sr. Administrative Assistant
●Provide support to multiple Medical Directors, and to the CMO directly by covering switchboard and providing coverage for other assistants when on break or lunch.
●Handle heavy scheduling of calendars with recurring meetings, conferences, and All Associate Quarterly meetings.
●Handle the scheduling of the 30th & 32nd Floor Conference Rooms for both internal and outside visiting guests, including ordering lunch or projectors if needed.
●Prepare meeting materials or travel reservations if needed as well as hotel and car rentals and also prepare Expense Reports when the meeting is over.
●Order supplies for two floors as supply coordinator and serve as Record Retention Coordinator when files need to be archived.
Education
SEPTEMBER 1987 – Received Certificate
Bradford Business School, Philadelphia – Secretarial Services Certificate
SEPTEMBER 1986 – Received Diploma
Bartram Motivation Center. Philadelphia – College Bound High School Courses
References Available Upon Request – Thank you for your consideration!
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