RESUME

Email :ad0ho5@r.postjobfree.com Vijayaragavan .T

Mobile : 908******* No :1/121A, Pappambadi PO, Pappireddipatti TK

Dharmapuri DT (636905)

Carrier Objective:-

To grow professionally through continuous learning with practical experience in the organization’s

Growth and development.

Qualification: -

Completed BBA in Annamalai University Distance education at 2012 with 55 % marks.

Completed higher secondary in Tamilnadu State Board at 2002 with 70% marks.

Completed Secondary school in Tamilnadu Sate Board at 2000 with 79% marks.

Work Experience:-

Vserve eBusiness Solution (Feb-2022 to Present) -– Digital Marketing Executive

18 months worked as a Digital Marketing Executive.

Collaborated cross-functionally on goal-aligned campaigns and

Designing co-ordination for responsive email templates for brand consistency.

Conducted A/B tests for improved email performance

Designing co-ordination for responsive email templates for brand consistency.

Conducting keyword research for increased organic traffic.

Implementing on-page SEO, boosting search rankings and Collaborated on SEO-friendly content creation.

Implementing Off page SEO and Back link creations

Monitoring key SEO metrics using Google Analytics, Search console.

Optimizing GMB listing for local SEO.

Managing engaging social media accounts.

Analyzing data, generated insightful reports, and recommended improvements.

Created, managed, and optimized online stores.

Conducting thorough keyword research and adjusting bids.

Managing Amazon, Walmart, eBay, Facebook and Google sponsored campaigns.

Collaborating cross-functionally on goal-aligned campaigns.

Led day-to-day marketplace operations and Enhanced listings and Optimization

Creating Data Studio reports for projects and Analyzing data for strategic decision-making.

Vserve eBusiness Solution (Aug-2019 to April 05 - 2021) -– Digital Marketing Executive

20 months worked as a Digital Marketing Executive.

Creating and Generate Analytics & Search Console Report in Data Studio for all projects on Monthly Basis.

Backlink Creation for Websites

Backlink Analysis

Competitor Analysis

Keyword Research for SEO, SEM

Site Audit and SEO Suggestions

Social Media Marketing, Strategic Planning

GMB Listing and Optimization for Local SEO

Amazon, Walmart & eBay Store Creation, Listing, and & SEO Optimization.

Aerofolic Business Solution (Oct-2018 to Aug-2019) – Digital Marketing Intern

6 months work Experience as a Digital Marketing Intern.

Search Engine Optimization (SEO), On-Page and Off-Page optimization

Conducted extensive market research for our/client brand, CPM, CPC, and social media campaigns.

Analyze advertising metrics to determine which media placements were feasible in a highly number-driven decision-making.

Designed Data Analytics, Artificial Intelligence Page on the Wordpress Website with Bee theme.

eNoah Isolution Private Ltd. (Dec-2017 to Oct-2018 – Healthcare BPO – Team Lead

10 months Experience as a Team lead in Health Care and Mortgage- Pre-Underwriting process at eNoah Isolution Private LTD.

Client Handling & Setting individual goals

Delegating the tasks and deadlines

Monitoring Team Performance and Reports on Metrics.

Discovering the training needs and providing coaching on the improvement area.

Motivating the team members and recognizing their performance with awards and compliments from the Management

Team huddle and updates sessions to team and Error discussion as and when required. Error analysis Action plan and Corrective action plans.

Resolving FAQ & Raising FAQ’s to client s share point

Monthly Operation review to the management on the project

Cognizant Technology and Services. (Dec-2012 to January 2017) – Healthcare BPO – Subject Matter Expert ( Emp ID – 360413)

4 Years and 1 Month Experience as process specialist in health care BPS Enrolment & Billing, Medical Records Processor (Semi-Voice), Provider Credentialing and MIS reports management on daily basis.

Handling MIS reports for entire project with regular production and floor support.

Floor support to the production team & Process Trainer for the new joiners.

Allocating the Inventory & EOD consolidation to Associates and Daily Inventory reports to Management.

Associates MTD performance dash board preparation

Team huddle and updates sessions to team and Error discussion as and when required.

Error analysis Action plan and Corrective action plan.

Off-boarding requests and attrition reports on monthly basis.

Achievements:

Got WOW Award on October 2013, November – 2014 and February– 2015.

Got Phoenix Award 2015 with gift vouchers.

Promoted as SME in 1st Quarter -2015.

SITEL India Private Limited. (September – 2011 to December – 2012) – Customer Support & Sales Executive

14 months Experience as Online Chat Support Executive in SITEL India private limited.

Explain the products details, offers and price to complete the sales through chat.

Re- directing the customer to right queue to get resolves the issues.

Taking the remote and find the issue and resolve the issue.

Yesteam Solution Private Limited (June 2008 - January 2010 ) - Customer Support & Sales Executive

16 months Experience as customer support executive in Yesteam Solution Private limited.

Outbound sales call for calling card.

Explain and sell the products

Get personal & banking information to complete the order.

Competencies &Skills: -

MS Office (Advanced), VBA Macro (Basic)

HTML (Moderate)

Good knowledge in Google analytics, Data Studio

WordPress blogging & Page Design

Search Engine Optimization (SEO)

Pay-Per-Click (PPC) Advertising

Social Media Marketing

Email Marketing

Google Analytics

Keyword Research

A/B Testing

Content Creation and Strategy

Data Analysis

Marketing Automation

Project Management

Personal Information: -

Name : Vijayaragavan.T

Fathers Name : Thangavelu

Date of Birth : 12 – 05 – 1985

Marital Status : Married

Permanent Address : Pappambadi (P.O),Pappireddipatti (T.K), Dharmapuri – 636905.

Gender : Male

Languages known : Tamil, English.

Hobbies : Listening music & Painting.

Declaration: -

I confirm that the information provided by me is true and to the best of my knowledge and belief.

Vijayaragavan T

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