Maggie Batalla

West Palm Beach, FL

ad0hmb@r.postjobfree.com

+1-561-***-****

Looking for an opportunity to work as an individual or as a team member to provide the best customer service experience while keeping the establishing a clean and friendly environment. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Administrative Assistant

Palm beach speech and OT specialist - West Palm Beach, FL February 2023 to Present

• Scheduling - use Fusion and Google Calendar to schedule, and coordination of schedule between Speech and OT clients with OT office manager.

• Billing - use Quickbooks online to collect payments from clients, send invoices to clients, bill for client scholarship using Step up for Students online, and collecting information (notes, reports, invoices) for clients to submit their own insurance claims.

• Correspondence - answering phone (Grasshopper app), Emails to parents, staff, outside professionals, etc.

• Social Media Presence - FB and Instagram, and MailChimp to send out monthly newsletters and flyers as needed to promote PBS and events.

• Order Clinical Notes and Reports - Fusion notes daily, Fusion Progress notes - order these per client every 4 months (3 x’s a year). Order new evaluations or re-evaluations once appointment is made.

• Payroll - collect work hours from staff at the end of the week (Fridays) and check them against the google calendar for accuracy. Forward excel billing hours to me for payroll.

• Ordering of materials/supplies for office/staff as needed.

• Errands related to office duties (office depot, target, post office, bank, lunch, etc).

• Copying/Laminating as needed

• Working events related to the promoting the business (table setup, passing out info). Administrative Assistant

Child garden behavior clinic - Lake Worth, FL

August 2021 to November 2022

• Manage paperwork and phone calls

• Make sure everything is up to date in the system

• Create folders and binder of new clients

• Do Quickbooks

• Handle with customer questions and concerns

• Handle events and media platforms

• Handle with Excel,Word and PowerPoint

• Detail orientated

• Maintained Patient or client records

Documentation Specialist

Assured Health Care - Lake Worth, FL

November 2020 to August 2021

• Assist customer with documentation to finalize health insurance

• On calls

• Direct with Customer service

• Insurance verification

Office Assistant/Receptionist

Paradise Exteriors - Boynton Beach, FL

July 2019 to November 2020

• File appear work

• Respond to incoming calls

• Assist to Customer service

• Reviewed,sorted or distributed incoming mail

• Process invoices

• Maintain the reception area

Call Center Representative

Call 4 Health - Delray Beach, FL

June 2016 to December 2018

• Respond to incoming calls

• Make appointments for patients

• Advance to medical

• HIPPA verification and collect patient information Education

College Degree in Business

Palm Beach State College - Lake Worth, FL

June 2021 to Present

High school in Basic

Santaluces Community High School - Lake Worth, FL

August 2017 to June 2021

High school diploma or GED

Skills

• Customer Service

• Crew Member

• Loyal

• Reliable

• Organizational Skills

• Bilingual

• Spanish

• English

• Communication Skills

• Sales

• Microsoft Word

• Filing

• Front Desk

• Experience with children

• Childcare

• Preschool experience

• Teaching

• Microsoft Excel

• Document Management

• Leadership

• Early Childhood Education

• Administrative Experience

• Event Planning

• HIPAA

• Microsoft Powerpoint

• Microsoft Outlook

Languages

• Spanish - Expert

• English - Expert

Awards

Early childhood academy

May 2021

Completion of 4 years in Early Childhood Academy

Certifications and Licenses

driver's license

Contact this candidate