OLGA M. NKASHAMA

704-***-**** ad0hkf@r.postjobfree.com

Professional Experience Summary

Wells Fargo, Remote November 2022 - Present Senior Strategy & Testing Analyst

Working with the teams to identify the company’s short- and long-term goals using project management experience working with scrum teams.

Running system tests query to identify errors and find solutions. Provide suggestions to avoid data inconsistencies. Recommending ways, the company can improve its performance

Analyzing trends in the market and industry and researching competitors using credit risk experience. Creating charts and diagrams conventions using Tableau and Excel for presentations.

Writing strategic plans to achieve the objectives using SAS coding experience preferred

Maintaining the accuracy and integrity of records by verifying data, detecting errors, and ensuring the Information is complete and up-to-date.

Establishing methods of collecting and tracking data to evaluate performance toward the goals Interpreting logic from code

Rum thoughtspot system and write SQL formulas for system checks.

Providing input on decisions, such as mergers and acquisitions using Business/Data Analysis or Requirements gathering skills

Amazon, Remote Jan 2022 – Oct 2022. Business data analyst /statistical analysis

Preparing sample of ASINs for each product type/attribute pair to be modeled using Amazons KPEX tool and SageMaker Notebook.

Annotated, added the synonyms from the Amazon tool, reviewing and understanding attributes value space and auditing the quality of annotations

Iterating the benchmarking process if a gold data is a mismatch from the model prediction.

Responsible for providing a set of normalized target value enumerations and synonyms for each product type per attribute to reduce sparsity and enhances consistency in the resulting Machine Learning Models.

Providing a set of initial hyper-parameters needed to train the model using the automated model training pipeline.

Evaluating the trained models using the benchmarking datasets and make necessary adjustments to the hyper-parameters if needed. This process is repeated until each relevant PT of the attribute reaches the graduation bar of 70% precision.

Writing of post processing/decisions rules (truncation) to boost the precision of the trained models and establishing genuinely consistent extractions.

Checking the post processing workflow to refine and include additional filtering logic to remove any incorrect predictions identified during evaluation if the sample fails to meet the required precision thresholds.

Bank Of America, Remote Jan 2020 – Nov 2021. Data Analysts Specialist 4

Collected and manipulated data to readable information for presentation to leadership team and for training of the booking, collateral process, and sales evaluation.

Analyzed, edited, and updated data using SQL/sequel system for easy database communication by translating it to readable information. Managed spreadsheet tables by creating, erasing, and joining tables.

Managed the policy/procedure platforms and constantly updated the teams with changes and provided new system access per requirement.

Identified resources required to finance project and created a guide using project management tools.

Created and saved data on the SharePoint and determined access for team members per role requirement.

Wrote step-by-step procedures for new systems and arranged presentation slides to facilitate training and quality review when necessary.

Implemented new procedures to improve results and team ranking, ranked the team to the third highest in the country.

Coordinated developmental metrics and tracked execution of remediation action plans, produced weekly stressed forecast processed data for loans deposits, cash and trading. Provided loan transactions to high-net-worth clients in accordance with Bank policies and procedures.

Independently performed research and discuss loans with line partners and raised the team quality score by 20% for the third and fourth quarter.

Interfaced with company vendors, legal counsel and business partners to ensure world-class service. For 3 quarters and maintained an above average level of accuracy.

Bank of America, Charlotte, NC Dec 2018 – Jan 2020 Loan Closer/Junior Underwriter

Analyzed numerical data using PivotTable and organized data to present to senior management at the beginning of every week.

Supported business functions and improved performance by auditing loans and managing risks.

Completed 1st and 2nd mortgage modification, executed Short Sale/DIL answering realtor's foreclosure Researched and prepared all documents for accuracy researched value using VLOOKUP.

Made credit recommendations and provided direct coaching and feedback to ensure work quality standard. Translated work processes into business systems using info path and implemented fiscal year changes and payroll software.

Ensured integrity of all data, ordered necessary documents and follow-up with vendors/third parties Analyzed financial and credit data provided to determine customer suitable workout option

Bank of America, Charlotte, NC Nov 2017 – Dec 2018 Loan officer/ Risk Management Agent

Identified and monitored liquidity risks related to the business activities and created high quality reports for Boards, Regulators and internal use on a regular basis.

Maintained an active dialogue with business units, risk management colleagues regarding business strategies, risk representation, and compliance.

Prepared and presented briefings to senior management on key risk issues using spread sheets, pivot tables and graphs for better comprehension. Held meetings twice a week based on need.

Collaborated with Technology on liquidity risk related projects, conducted analysis on key risk areas and communicated results with relevant stakeholders

Innovated ways to identify key risks/concentrations and implement processes to actively monitor these risks, created Macros to consolidate steps for data processing.

Prioritized multiple tasks in a day which allowed me to be self-motivate and highly organized Trained new hires on the process by doing side by sides and one on one coaching sessions. Coached team members to help improve performance scores.

Wells Fargo Bank, Charlotte, NC Feb 2015 - Octo 2017 Service Consultant Analyst

Provided regular monthly reports to the Client Board Risk and Compliance Operating Committee.

Executed various monthly reports and was responsible for creating meeting materials

Organized and maintained data on the teams SharePoint and Discovery sites.

Filed and distributed electronic data to specific departments according to business needs using InfoPath

Created and modified macros to facilitate and simplify work process

Utilized MS SQL, data warehouse programs, tableau and other dashboard/ visualization toolsets for data analysis

Performed meticulous quality review of report ensuring clarity, consistency, and accuracy

GMC, Remote Nov 2011 - Dec 2014. Account Manager and Processor

Provided updated information about participates scores and organized data using Excel spreadsheets.

Controlled orders through sales force Management for making sales representatives that were within business compliance

Administered new system macros to eliminate multiple steps and improved work reporting accuracy

Ran end of day reports to ensure that the order to payment process is fulfilled is in a timely manner and followed up with customer for payment arrangements.

Tracked award and credit card orders from service consultants and direct managers

Maintained a 95% and above for call reviews and email and chat handling.

SYSTEMS

•Microsoft office, SageMaker, Loan IQ, Micro,

•TC/IP Networking, ARIBA, SAP, Salesforce

DATA ANALYST

•SQL, Teradata, EXCEL-VLOOKUP, Tableau, DATA testing, data manipulation, data translation, CSIM,

•GFS system, Python, Loan IQ, LCR, NSFR, KPEX

LOAN SERVICING

•FHLMC/VA/USDA, Underwriting, Liquidation, Fraud, Mitigation

•Risk Management, Loan Processing

Education

BA - Marketing and Merchandising, 2009.

-Art Institute of Charlotte

BA – Computer Science 2007

-Portland State University

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