Regina I. Stewart

**** ****** ****, ******, ** **216

205-***-**** ad0hhc@r.postjobfree.com

SUMMARY

Accomplished, goal-oriented office administrator with a diverse background in office, management, and business practices. Dependable, self-motivated, committed to excellence and continued improvement.

SKILLS

Microsoft Word, Outlook, Excel, PowerPoint

Account Payable

Account Receivable

Regulatory Compliance

Leadership

Training

Customer Service

Organization

Records Management

Scheduling

Critical Thinking

Problem Solving

Time Management

Team Player

WORK HISTORY

Loan Processor/Closer

Millennial Bank, Birmingham, AL November 2022-May 2023 Liberty Mortgage, Birmingham, AL August 2018-August 2022 Weber Mortgage, Birmingham, AL September 2016-August 2018

Worked with loan officer to determine product suitability; communicated changes to loan officer

Complied financial and other needed data to complete loan file

Ordered supporting documentation, including appraisals, employment and deposits verifications

Evaluated loan applications for reasonableness

Reviewed files for completeness prior to submission to underwriting

Communicated with loan officer and borrower to obtain missing documentation

Submitted approved files to closing

Contacted and followed up with title company, appraiser, and other vendors

Prepared and sent approval and denial letters

Submitted closing packages to the investors

Consistently met deadlines by submitting and resolving post-closing issues with investors

1

Fraud Prevention Manager

Nexity Bank, Birmingham, AL February 2012-May 2018

Managed all Fraud prevention and Fraudloss investigation activities

Monitored and researched all accounts for Baud and money laundering activities

Completed and filed all Suspicious Activity Reports (SAR)

Conducted monthly meetings with members of Senior Management to report and discuss all fraud prevention and BSA issues

Contact for all investigations involving federal, state, and local law enforcement

Conducted regular training sessions for bank employees relating to Baud prevention and BSA

Developed and wrote BSA Policy, FACT Act Risk Assessment, Customer Identification Program, and procedures for the Fraud Department and the Deposit Operations Department

Directly supervised one employee and indirectly supervise eight employees

Conducted employee performance reviews, interviews, and onboarded new employees

On-site Title Representative

Aerotek Staffing, Birmingham, AL June 2009-January 2012

Matched information received with customer files for updates, changes, and inquiries

Processed all documents received via mail, fax, and email in a timely manner

Reviewed and analyzed federal and state documents required prior to and following closings

Established internal and external meetings with managers and the title company

EDUCATION

Associate’s Degree in General Business Louisiana State University, Shreveport, LA 2

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