SKILLS

EXPERIENCE

Dean Granston

416-***-**** ad0hd9@r.postjobfree.com Toronto, ON M9N1H9

Proactive team leader experienced in leading teams and managing multiple projects. Possesses excellent communication and problem-solving skills, as well as the ability to motivate and inspire team members to reach a common goal. Well-versed in training and developing sta f and providing customer service to ensure a positive customer experience. Demonstrates commitment to quality assurance and process improvement in the workplace. Security Systems Performance Metric Waste Reduction Ground Patrol

• Manufacturing Procedures • Heavy Lifting

• Safety Compliance • Hand and Power Tools

• Assembly and Production • Metal Manufacturing

• Modi cations and Adjustments • Assembly Procedures

• Attention to Detail

MANUFACTURING OPERATOR

Martinrea

Woodbridge, ON

February 2019 - June 2023

• Ensured compliance with OSHA regulations regarding workplace safety procedures.

• Collaborated e fectively with other team members to maximize productivity.

• Monitored inventory levels and reported discrepancies in stock quantities.

• Adjusted machine settings based on product speci cations or customer requirements. CANADA POST

SUPERVISOR

January 2016 - December 2019

Supervise letter carriers from the depot/warehouse, duties include scheduling, sta ng, provide End of Day report to directors for meetings

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• Made sure all pickups was completed on a daily and timely manner

• Monitor dock with incoming parcels and mail, make sure all safety procedures is adhere to. COMMERCIAL SERVICE

Canada Post Corporation

August 1998 - December 2016

• Establishing new clients by prospecting new leads via corporate contacts, leads generated from Market

• Development and referrals from existing clientele base Maintaining existing clients, providing necessary information, supplies, product and services that will help the company grow

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• Very successful retention strategies using several techniques Generated over $300,000 in revenue for scal 1999-2000 working in the most di cult territory in the Ontario region

(GTA) Assisted in Management, supervising, industry analysis, revenue reporting

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EDUCATION

• Creating Marketing strategy for clients and providing speci c industry target marketing techniques Made recommendations to Management and Representative to grow the existing clientele base and retain current customers, also to increase productivity by increasing Employee Satisfaction Received awards and recognition for excellence in customer service and sales from Managers and clients.

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ELECTRONIC DIRECT MARKETING SALES CONSULTANT

Canada Post Corporation

January 1998 - August 1998

• Responsible for inbound calls from internal and external customers regarding their electronic services

• Troubleshooting

• Recognized sales opportunities, upgrade existing customers, up sell and cross sell

• Assisted in training through classroom and buddy systems

• Recommended several suggestions that were implemented to increase productivity and reduce cost

• Innovative and pro t oriented approach to every call. DIPLOMA IN BUSINESS MANAGEMENT

Humber College, Toronto, ON

Jun 1999

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