Customer Service C R

DIEUMICA LOUIDOR

Boston Massachusetts, *********@*****.***

OBJECTIVE:

Motivated and detail-oriented leader seeking a challenging career opportunity to leverage my diverse skill set, expand knowledge, and become an invaluable asset to your organization.

EXPERIENCE:

OXFORD LAW CHAMBERS

Mr. Jamal Davis

(December 2023 – Present)

Executed leadership skills to prepare court documents for the Magistrate Court and Supreme Court, ensuring timely and accurate legal documentation.

PRUDENTIAL BROKERS & AGENTS LIMITED (PAYMENT EXPRESS)

Mr. Jamal Davis

(December 2023 – Present)

Demonstrated strong leadership skills to assist customers with bill payments, cheque cashing, Omni money transfer, and payday advance loans, ensuring smooth and secure financial transactions.

REST ON FUNERAL HOME

Mr. Zima Telus

(August 2023- December 9th 2023)

Handled administrative support and demonstrated leadership skills by providing customer service, answering phones, greeting guests, and assisting families with editing death notices, funeral announcements, and obituaries.

LAND SHARK HOTEL & DIVE RESORT

Mr. Timothy Dames

(November 2020- March 2022)

Exhibited leadership skills by managing reservations system, greeting guests, and supervising inventory and property maintenance to ensure superior customer service.

LEISURE TRAVEL & TOURS LTD.

Mr. Juan Moss

Account Representative

(May 2017 – March 2020)

Demonstrated leadership skills and managed transportation bookings for clients, including Island Routes Transfers, Atlantis Shuttles, GPS tracking of Vehicles, Island Destination Transfers, and Atlantis Paradise Vacation Transfers, while handling complaints, refunds, and billing to ensure customer satisfaction.

DRIFTERS RESTAURANT

Waitress/ Fish Fry

(January 2014 – September 2014)

Delivered excellent customer service and displayed leadership skills while serving food and beverages to guests.

EDUCATION:

BAHAMAS TECHNICAL & VOCATIONAL INSTITUTE

(September 2012 – May 2015)

Certificate: Business Administration

C.R. WALKER SENIOR HIGH SCHOOL

(September 2009 – June 2012)

Certificates: History & Art and Craft, Language Arts

HOBBIES:

• Leadership Development

• Quality Family Time

• Event Planning

SKILLS:

Leadership Skills demonstrated throughout career

Excellent Verbal and Written Communication Skills

Receptionist and Phone Etiquette

Highly Organized Multitasker with Exceptional Interpersonal Skills

Time Management skills

Research skills

Task prioritization and delegation skills

Tech-savviness and proficiency with office software

Social media management skills

Appointment scheduling and calendar management skills

Customer service skills

Data entry and organization skills

Excellent writing and editing abilities

Problem-solving and critical thinking skills

Resourcefulness and creativity.

References: Available upon request.

Contact this candidate