Marissa Hayes

Marketing Coordinator/Social media strategist

Atlanta, GA 30318

ad0h9o@r.postjobfree.com

+1-512-***-****

Authorized to work in the US for any employer

Work Experience

Marketing Coordinator

3815 Media Inc - Atlanta, GA

July 2021 to March 2023

• Conduct research and prepare company and client reports/sales forecasts by analyzing data

• Manage organizing/planning promotional presentations

• Communicate campaign deliverables, objectives and timelines to clients

• Manage/Schedule CEO’s and company Calendar

• Oversee event/live activation logistics

• Create, proofread, and edit copy for various marketing channels, ensuring consistent voice

• Evaluate and monitor campaign performance on an ongoing basis by analyzing key metrics and creating comprehensive reports.

• Manage relationships with external vendors to ensure high-quality and timely execution of marketing programs, and to ensure competitiveness

Independent Consultant

Freelance/Self Employed - Atlanta, GA

April 2018 to July 2021

• Conduct market research and identify trends.

• Create viral content (photos, videos, G Ifs,Reels)

• Plan, Execute, and track marketing campaigns

• Create social media and digital advertising campaigns

• Proofread, and edit copy for various marketing channels, ensuring consistent voice

• Manage registrations and coordinate with vendors,

• Order marketing material and create itineraries

• Contract negotiations, closing and bookings.

• Executing, and tracking of marketing programs such as email and social media campaigns, virtual event

and live activations.

• Coordinate marketing and community events, including overseeing logistics

• Manage registrations, coordinating with vendors, creating itineraries, and ordering marketing material.

• Assist with the development of online/print creative direction for redesign

• Coordinate product, event, or content email marketing campaigns, including copy, scheduling, testing, and

database management.

Content Review Specialist

Accenture(Facebook) - Austin, TX

February 2018 to July 2020

• Review ads and classify according to policy.

• Provide feedback on ads classification trends.

• General data entry related tasks

• Provide suggestions to improve the process and workflows

• Active social media user with knowledge of pop culture

• Able to work in multiple tools/web browser windows at one time

• Communicate in an easy to understand format (verbal and written)

• Work mainly independently

• Problem solving, diagnosis and troubleshooting skills Customer Service Team Leader

University of Texas- Arlington - Austin, TX

December 2015 to September 2017

• Administrative support

• Implemented standard operating procedures for new programs

• Managed high priority projects

• Review applications for eligibility per state guidelines regulations procedures.

• Determined the approval/ denial adjudication for various types of State permits to be issued.

• Data Entry

• Coding/Filing

• Utilize time management work under strict deadlines

• Communicate effectively with customers via electronic email, phone and mail regarding their application status and verification

• Make independent decisions according to policy and procedures, handle fluctuating workloads

• Delegate and handle several tasks concurrently and daily work assignments

• Training new staff, Collaboration and Team Building skills

• Performed supervisory level duties when needed

Order Support Specialist/Order Administration

Apple - Austin, TX

September 2014 to August 2015

• Verify information for accuracy

• Execute independent decision making, attention to detail

• Tech support, Computer literate, learned various software,

• Knowledge of MS office

• Data entry

• Communicate effectively with customers via electronic email, phone and mail regarding their application status

• Analyze and reviewe applications for refund processing

• Researched, execute, organized documented information

• Shipping investigations and refunded or replaced items Education

Bachelor's degree in Criminal Justice

University of Phoenix-Online Campus - Austin, TX

2010 to 2014

High school or equivalent

Bastrop High School - Bastrop, TX

August 2006 to June 2010

Skills

• Microsoft office (10+ years)

• Data Entry (7 years)

• Administrative Support (5 years)

• Customer Relations (10+ years)

• Research (4 years)

• Excel (5 years)

• Quickbooks (2 years)

• Digital Marketing (3 years)

• Advertising (3 years)

• Social Media Marketing (3 years)

• Google Analytics (2 years)

• Google AdWords (2 years)

• Facebook Advertising (4 years)

• Email Marketing (3 years)

• Blogging (2 years)

• Content Creation (4 years)

• Public Relations (3 years)

• Events Management (3 years)

• Content Development (3 years)

• Public Relations (4 years)

• Marketing (4 years)

• Copywriting (2 years)

• Project Management (3 years)

• Content Creation (3 years)

• Hootsuite

• Budgeting

• Market research

• B2B marketing

• Technical writing

• Data analytics

• Research & development

• Post-production

• Presentation skills

• Media relations

• Press releases

• Content strategy

• Event marketing

• Logo design

• Sales

• Digital marketing

• Proposal writing

• Lead generation (5 years)

• Production planning

• Salesforce (3 years)

Certifications and Licenses

Driver's License

July 2006 to Present

Assessments

Work motivation — Proficient

April 2020

Level of motivation and discipline applied toward work Full results: Proficient

Attention to detail — Proficient

June 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Customer service — Proficient

August 2020

Identifying and resolving common customer issues

Full results: Proficient

Project timeline management — Proficient

July 2020

Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient

Sales skills — Proficient

October 2020

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Areas of Expertise:

Strong Analytical skills, Decision Making, Problem solving, critical thinker, Multi tasker, prioritization, utilize and execute all resources, detail oriented strong attention to detail and time management skills

(can work under strict deadlines).

Computer literate can navigate with two screens with ease and work with various programs including MS Office Word, Outlook, Power point, Excel. Type skills 40wpm.Social Media expert(Facebook/Instagram/ Snapchat)

Contact this candidate