Nestor R. Martija

Business Supply Chain Analyst

ad0h7f@r.postjobfree.com

425-***-****

OBJECTIVE

Outgoing leadership and Business Supply Chain Analyst that possesses a passionate desire to solve problems, grow profits, and create efficiency. With 5+ years of experience, I am seeking an environment where my skills and knowledge can be tested and challenged.

QUALIFICATIONS

oPersonal and Professional experience with inventory, deployments, allocation, merchandising and Supply Chain process

oSystematic problem-solver and methodical thinker with strong assessment and organizational skills.

oAble to prioritize, plan, and execute multiple tasks within a time-sensitive environment.

oProven interpersonal communication skills with extensive customer service experience.

EXPERIENCE

Gap INC (Contractor) Business Analyst November 2021 – February 2023

Provided support to the Brands / Stalk holders for Price Event Management (PEM) System

Worked with Technical Teams to resolve issues with the system and identify opportunities for improvement in support of business end users.

Manage day to day process, issue prioritization of ServiceNow tickets created, trouble shooting and communication of status and resolution to impacted parties and key stakeholders

Serve as the primary contact for user support issues

Effectively communicated results from research and analysis both verbally and in writing to business and other key stakeholders demonstrating command of all facts

Develop business and product knowledge – deep understanding of how inventory, merchandising and planning product works and how the business uses it every day to understand business impact of issues, and prioritize and solve problems

Partner with projects such as FAQ documentation, help guides and knowledge articles to help and provide information to company.

Seattle Genetics (Contractor) Software Asset Management Analyst April 2019 – June 2020

●Created first Software Asset management system at Seattle Genetics

●Established Processes and guidelines for other employees to follow.

●In charge of acquiring new licenses for specific software’s

●Part of project for implementing ServiceNow

●Tracked and managed licensing for over 50+ software system.

●Created Licenses acquisition KB articles for each software.

●Coordinated with Vendor Management and Enterprise Architecture for License approval and

●delivery

Nordstrom System Analyst I Hardware Management November 2017 – August 2018

●Performed audit on serialized assets and consumables for all corporate building locations

●Asset tagged all serialized assets and assigned it to corporate users

●Fulfilled users request for serialized assets/consumables via Service Now ticketing system

●Managed Hardware inventory and procured more asset when supply ran low

●Managed inventory of current and new serialized assets and consumables.

●Monitored H.A.M mailbox for inquiries and questions from corporate users

●Contacted vendors with various inquiries including delivery eta, and asset warranty

●Oversaw transportation of serialized assets for various projects

●Prompt and attentive with high priority requests.

EDUCATION

Shoreline Community College, Shoreline

AA in Information Technology

June 2004

Bellevue College, Bellevue

Certificate in Application Support

May 2012

SKILLS

Software: MS Project, MS Visio, MS Office, Lotus Notes, Exchange, Antivirus, Data Recover

Languages: Javascript, HTML, XHTML, SQL

Operating Systems: Windows 2000/NT/XP/Vista/Windows 7, Linux, Macintosh

Databases: Microsoft SQL, Relational Databases

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