Denise Francis
Rex, Ga *****
********@*****.***
Work Experience
Mental Health Associate
Laurel Heights Hospital - Atlanta, GA December 2017 to Present
Assist patients, working under the direction of the Clinical Team become accustomed to routines and participating in social/recreational activities. Work with members of the Clinical team to plan daily activities for children aged 4-17. Assist with activities of daily living such as proper hygiene. Maintain patient observation and set boundaries on inappropriate behavior, and aided or restrain them to prevent injury to themselves or others. Assists in admissions and orientation of patients to unit. Established and maintained therapeutic relationships with patients. Conducted head counts and bed checks every 15 minutes. Record medical and behavioral states or changes of patients every fifteen minutes or less.
Youth Care Worker
Virgin Islands Behavioral Services - St. Croix - VI November 2009 to October 2017
Maintained client progress notes and assisted in developing goal-oriented service plans. Supervised youth recreational activities. Attended Parental Conferences and IEPs. Escorted residents to court, medical and dental appointments also TOAST. Assisted with crisis intervention by redirecting negative behaviors, offered peer counseling and encouraged civic engagement with members of the surrounding community. Ensured all case records and files were maintained in a proper manner.
Security Supervisor
GAF Security and Consulting September 1999 to May 2010
Ensured all visitors/workers were provided badges with their picture, name and company for entrance/ clearance. Maintained Security Timesheets, incident reports and daily logs of visitors/workers to account for all persons in case of an emergency.Controlled access and admittance to secured areas after duty hours. Secured all keys and access cards to the facilities, ensuring all incidents are properly reported and proper documentation is completed to keep all shifts informed.
Teacher Assistant
Lil Ones Academy - St Croix, VI October 1997 to May 1999
Ensured the safety of each child enrolled in the class whether in the classroom, on the playground, or in common areas. Maintained regular observations and evaluations of child's development and progress as directed by administration. Completed weekly lesson plans, goals, and newsletters.Accepted and maintained responsibility on a daily basis for the ordered arrangement, appearance, decor, and cleanliness of the learning environment of the classroom. Served as a role model for the children in areas of attitude, speech and actions.Treated each child with dignity and respect for his/her cultural
background. Was Responsible for potty training, diaper change, teaching proper hand washing, and cleanliness. Encouraged development in the areas of building self-confidence, problem solving, and taking responsibility for their actions.
Education
High school or equivalent High school diploma or GED
Skills
• CPR Certified (10+ years)
• Microsoft Office (10+ years)
• Documentation (10+ years)
• Microsoft Excel
• Powerpoint
• Individual / Group Counseling
• Crisis Intervention (10+ years) • Early childhood education
• Patient observation (10+ years) • Group therapy
• Behavioral health
• Classroom management
• Teaching
• Experience with children
• Childcare
• Organizational Skills
• training
Certifications and Licenses
Driver's License First Aid Certification CPR Certification CPR Certification BLS Certification
Additional Information
Skills
Strong written and verbal communication skills. Excellent interpersonal skills to relate effectively with co-workers and patients. Ability to problem solve and de-escalate crisis situations. Experience with group therapy practice. Previous psychiatric care experience.