vania williams

Drexel Hill, PA *****

ad0h5g@r.postjobfree.com

+1-470-***-****

Authorized to work in the US for any employer

Work Experience

Market Research Analyst

Research America - Newtown Square, PA

January 2022 to Present

Recruiting consumers for surveys, data collection

Cashier

Wingstop - Upper Darby, PA

February 2021 to May 2021

cash handling,greeting customers in a respectful manner with a pleasant smile and attitude,assuring customers are in a safe environment,as well as clean ;very neat .assuring satisfaction Education

High school diploma in Human Relations

Cardinal O Hara High School - Springfield, PA

September 1980 to June 1984

Skills

• Cash Handling

• Cleaning Experience

• Cooking

• Food Service

• Cashiering

• Food Preparation

• Coffee Experience

• certified customer service and sales credintials

• Kitchen Experience

• POS

• Retail Sales

• Data collection (6 years)

• Qualitative research interviewing (6 years)

• Market Research

• Presentation Skills

• Quantitative Analysis

• Data Analysis

• Computer literacy

• Customer service

• Analysis Skills

Certifications and Licenses

certified customer service and sales

September 2017 to Present

• greeting customers politely,pleasant smile always,friendly and calm attitude always,assuring safety

(clean and neat environment,problem solving,pleasant atmosphere Assessments

Work motivation — Completed

August 2021

Level of motivation and discipline applied toward work Full results: Completed

Food service: Customer situations — Completed

August 2021

Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Completed

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Basic attention to detail — Completed

August 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Cashier skills — Completed

August 2021

Counting cash, processing transactions, following written procedures, and attending to details Full results: Completed

Customer service — Completed

August 2021

Identifying and resolving common customer issues

Full results: Completed

Cashier skills — Completed

August 2021

Counting cash, processing transactions, following written procedures, and attending to details Full results: Completed

Customer focus & orientation — Familiar

August 2021

Responding to customer situations with sensitivity Full results: Familiar

Management & leadership skills: Impact & influence — Familiar September 2021

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Familiar

Retail customer service — Familiar

April 2022

Responding to customer situations in a retail setting Full results: Familiar

Security guard skills — Familiar

September 2021

Assessing risks, enforcing security standards, and handling complaints Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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