Customer Service Delivery Driver
Resume:
Erika Ross
Homosassa, FL *****
ad0h14@r.postjobfree.com
Willing to relocate: Anywhere
Work Experience
Personal Assistant/Office Manager
Cleaning Edge Solutions LLC - Homosassa, FL
July 2022 to Present
I take care of the office. I correspond with other managers, and do payroll, account receivable and payable, I know Microsoft suite office and do it efficiently. With a positive attitude and a smile I greet customers as they walk in and as I answer the multiple phone lines. I correspond with emails and advertising.
Pizza Delivery Driver
Papa John's - Homosassa, FL
March 2021 to May 2022
I deliver pizza and am learning all aspects of the business. I work directly with customers all day. Delivery Driver/Customer Service
Panara Bread - Inverness, FL
June 2018 to February 2021
Drive my own vehicle to deliver great food to happy customers. I gave wonderful smiles to customers as they enjoyed their day in a wonderful restaurant. Call Center Representative
Back to New Heating and Cooling - Homosassa, FL
April 2010 to May 2017
We made cold calls, with such professional manner, that we one Best of the Best for customer service three years in a row. I made close to 300 calls in one day. My sales rating was 95% in one week. I have a beautiful talking voice over the phone, and can talk English well. I delivered customer service with a smile. Certified Nursing Assistant (CNA)
Life Care Centers of America - Lecanto, FL
May 2000 to March 2010
I took care of everyone's family members. Gave them the upmost respect and dignity. I treated everyone like they were my own grandparents. I worked in a long term facility. I also took are if patients in the rehabilitation center part of the building.
Administrative Assistant
E and C Enterprises - Citrus Springs, FL
February 1995 to April 2000
I pretty much ran the office. I took care of ever aspect of the business. From payroll, account receivable and payable. To making regular phone calls to customers. I can type 50 WPM . Proficient in Microsoft Office 10. I can run a computer with multiple monitors and a multi phone system. Education
Bachelor's degree in Business Administration, finance Colorado Technical University-Colorado Springs - Colorado Springs, CO April 2010 to May 2014
Associate's degree in Medical Technology
Colorado Technical University-Colorado Springs - Colorado Springs, CO August 2008 to May 2010
Skills
• Microsoft Office
• Type 50 WPM
• Multiple phone line system.
• QuickBooks
• Fast learner
• Delivery Driver Experience
• Accounts Payable
• Accounts Receivable
• Bookkeeping
• Payroll
• Cold Calling
• Office Management
• Account Reconciliation
• Management
• Accounting
• Microsoft Powerpoint
• Microsoft Outlook
• English
• Customer service
• Event planning
• Budgeting
• Supervising experience
• Schedule management
• Clerical experience
Additional Information
I love people and enjoy making customers happy. I am a quick learner and have tons of experience with all aspects of customer relations and am a happy person.
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