Skills & Abilities:

·Proficiency in computer skills: Adobe programs and Microsoft programs obtained from daily internet use and as graphic designer.

·Strong problem-solving, organization and leadership skills by coordinating and hosting events.

·Strong time management, communication and teamwork skills gained by being a graphic designer and working in customer service.

·Strong numeracy skills gained by working as a cashier and detail-oriented skills by hosting events.

·Developed strong interpersonal skills while assisting diverse customers, enabling effective collaboration with employees of different backgrounds in HR settings.

·Created infographic for hiring and selection process for the Human Resource Department by using Canva and Photoshop

Education:

University of Toronto (Psychology & Political Science) Graduate of June 2023

Student at Centennial College (Human Resources Management) Current

Work Experience:

Campus Representative at CourseHero (November 2022 - April 2023)

·Assisted in expanding Course Hero’s existing academic library.

·Promoted the “Books for Africa” initiative by hosting virtual events.

·Established and maintained relationships with various campus organizations and student groups.

·Used social media and other digital platforms to reach potential users and engage with the student community.

·Assisted with the coordination of career fairs and on-campus events.

Project Manager for Project Kindness (2017 - 2018)

·Planned and developed project ideas closely with various teams.

·Implemented volunteer sessions for Project Kindness, as well as creating documents for programs and implementations.

·Created educational material to be engaging and informative for elementary school students.

Cashier at Superstore (October 2021 - January 2023)

·Providing a positive customer experience with fair, friendly, and courteous service.

·Registering sales on a cash register by scanning items, itemizing, and totaling customers' purchases.

·Resolving customer issues and answering questions.

·Collecting payments by accepting cash, check, or charge payments from customers.

·Maintaining a safe and clean working environment by complying with procedures, rules, and regulations.

Seasonal Sales Associate at the University of Toronto Bookstore (2022 - present)

·Greet and interact with customers both in person and online.

·Help students find their course books, school supplies, and other merchandise.

·Answer questions, ensuring customers have the information they need.

·Operate the POS system, confidently handling all forms of payment.

·Unpack boxes, stocking shelves, and merchandising products.

·Training new employees, helping them familiarize themselves with our policies and adapting to the environment.

Achievement:

·French Bilingual Honor Diploma

·High School Diploma

·Ontario Secondary School Diploma

·Bachelor’s degree in social science