Purpose Statement:

Driven professional with diverse work experience seeking to increase responsibilities and widen the breadth of knowledge in Human Resources. Having excellent interpersonal skills, I am an enthusiastic team player who loves to motivate, develop and help others achieve their goals. I can handle sensitive information effectively, adapt to rapidly changing environments and possess strong critical thinking and communication skills.

Skills

Record Management

Succession Planning

Performance Management

Life / Executive Coach

Training

Employee Engagement

Onboarding

Employee Relations

Talent Management

Programs

Taleo

Concur

Microsoft Office

ADP

Lever

HRIS Systems

Career Highlights!

-Created work flow processes and documented processes for recruiting and human resources operations departments. -BPM

-Exceeded recruitment goals for 150+ ee project on 3 month contract- Alorica.

-Implemented employee assistance financial program.- Alorica

-Built performance coaching program, Traffic Stop – Wings for kids- Americorp.

Work Experience

BPM-San Francisco, CA (remote)

May 2022- November 2022

Human Resource Operations Associate

Supported the Chief People Officer, and HR Team on a diverse variety of HR projects and duties that range significantly in size and complexity.

Coordinated administration processes, quantitative analysis & reporting, hiring, and termination process.

Collaborated with the HR Team to execute presentations of data regarding hiring, termination and leave trends.

Managed annual talent review process including internal company wide communication, instructional guides, performance management system and coordination of evaluation meetings.

Partnered with HRIS team to conduct audits and managed time and wage, pto and overtime compliance with jurisdictional and federal employment laws and regulations.

BPM-San Francisco, CA (remote)

April 2021- April 2022

Recruiting Coordinator

Supported the recruiting team by scheduling interviews with candidates and client-services and members of the Talent Acquisition team.

Provided support coordination of recruitment projects and related services to supervisors, hiring managers, recruitment team members and others.

Participated in and provided analytical support in design, development, and implementation of recruitment projects and programs.

Represented and promoted the organization to potential applicants by providing information, responding to questions, and collecting applicant data.

Served as a compliance resource for recruitment policies, procedures, and practices to supervisors, HR staff, and others.

Assisted with identifying issues affecting recruitment and implementing recruitment activities to continuously improve process.

Charleston Water System-Charleston, SC

July 2018- April 2021

Administrative Assistant

Performed detailed office administrative responsibilities to include accounting, budgeting, payroll, invoices, accounts payable, requisitions/purchase orders, variances and miscellaneous checking.

Monitored department’s budget and accounting details.

Served as the Company’s purchasing card liaison.

Modified purchasing card program to decrease miscellaneous spending within company.

Alorica-Charleston, SC

March 2015 –November 2018

Administrative Assistant

Coordinated travel arrangements for executive staff, submitted check requests for travel.

Planned and coordinated employee events for the Company site.

Managed budgets and performed duties as a cardholder with a corporate credit card.

Ordered/maintained office supplies.

Assisted HR and Recruiting department with open enrollment, payroll incentives, and applicant screening.

Facilities Coordinator

Managed all vendors for maintenance and work requests for the site.

Regulated and maintained safety codes for state and federal compliance.

Was responsible for managing security access to the site.

Alorica- Charleston, SC

October 2014 to December 2014

Recruiter

Partnered with hiring managers to assess personnel needs to prepare and implement recruiting processes.

Recruited for high volume call center.

Used applicant tracking system, Taleo, to manage applicants.

Pre-screened and referred qualified applicants to appropriate department managers for follow-up interview.

Was responsible for ensuring compliance with all employment laws, policies and procedures relating to job duties.

Wings for Kids- Americorp

July 2013- June 2014

Program Assistant

Taught elementary aged children social and emotional learning skills.

Developed and facilitated employee training for professional development.

Created coaching improvement program for staff with performance opportunities.

Launched job fairs for recruitment.

Assisted in HR and administrative tasks such as open enrollment, payroll and data entry for grant reporting.

University of Phoenix

October 2011- July 2012

Enrollment Advisor

Advised undergraduate and graduate students regarding enrollment and degree completions requirements.

Admitted students for the University’s graduate and undergraduate certificate programs.

Developed academic plans for degree and certificate completion following established guidelines.

Briefed and directed potential students through the financial aid process.

Wal-Mart Stores Inc.- Winnsboro, SC

August 2008-April 2011

Assistant Store Manager

Increased sales by 20% for retail store.

Ensured employee compliance with established security, sales, and record keeping practices and procedures.

Developed and maintained community partnerships for community initiatives.

Built and initiated diversity training curriculum.

Managed job training and compliance trainings for the entire store, 200+ employees.

Wal-Mart Stores Inc. - Columbia, SC

July 2007- August 2008

Personnel Manager / Training Coordinator

Managed HR department for 300+ employees.

Served as a Community partner for scholarships and community initiatives.

Performed full life cycle recruitment for vacant positions within the company.

Facilitated open enrollment of benefits and 401k.

Advised senior management on policy and disciplinary actions.

Managed associate payroll, leave time, FMLA, Workers Compensation.

Created job buddy program to ensure departmental completion of training.

Wal-Mart Stores Inc. - Columbia and Sumter, SC

September 2000- July 2007

Customer Service, Cash Office Associate & Cashier

Assisted customers in purchasing, exchanging, and returning purchases.

Prepared and processed invoices and payments.

Education

Grand Canyon University

Certificate in Life/Executive Coaching

Webster University

Master of Arts in Human Resource Management

University of South Carolina

Bachelor of Arts in Media Arts

Contact this candidate