Customer Service Representative
Resume:
D'anna Avant
Houston, TX *****
ad0gvp@r.postjobfree.com
Work Experience
RCA Rural Carrier Associate
United States Postal Service - Huffman, TX
May 2021 to January 2022
Deliver mail and packages
Customer Service Representative
Alorica Calling Center - Houston, TX
July 2020 to March 2021
File claims on broken devices
Cashier
Wal-Mart - Crosby, TX
2017 to 2018
Strong communication skills, multifaceted and goal oriented; the ability to plan, initiate and carry out ideas and duties, innovative problem-solver with exceptional organizational skills. Honest, dependable and a productive team player.
Wal-Mart
Crosby, TX
Customer Service Representative
• Ensure proper organization of the store
• Respond to customer complaints and questions
• Contribute to the customer service experience
• Address challenges according to policies of Walmart
• Handle issues of return, exchange, and refund
• Help customers with locating items
• Ensure total satisfaction of customers during their shopping experience
• Respond professionally to compliments and complaints from customers
• Ensure displaced merchandise are returned to their positions on the shelf
• Maintain a balance cash drawer
• Activate phone cards and gift cards
• Handle request for money or
• Assisted customers in person
• Answered phone and assisted customers with changes OSHA 10
Twic card
Daycare experience
Teacher experience
Education
High school diploma
C.E. King Early College - Houston, TX
2012 to 2016
Skills
• Computer Skills
• Communication Skills
• Upselling
• Typing
• Customer service
• Cash Handling
• Sales
• Driving
• Retail Sales
• Patient monitoring
• Customer support
• Restaurant experience
Certifications and Licenses
Pipefitter
Contact this candidate